(source: investopedia.com)
Fashion design needs an artist’s touch, so Centric Software made a platform that lets designers create and collaborate on apparel collections, even when they’re on...
Automation is giving hospitality businesses and the restaurant industry across the country instant control over internal processes, as well as the customer’s overall experience. Modern...
In Apple news this week: While full details won’t be revealed until this Friday at the Apple Worldwide Developers Conference (WWDC 2017), there are grumblings...
There are few experiences more miserable for both parties than trying to resolve a technical problem with a service over the telephone. The customer, already...
Consumers in the U.S. expect banks to help them make better financial choices, although a new survey shows they think banks are dropping the ball...
Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. In an interview with PYMNTS’ Karen Webster, McLaughlin spoke to the...
Softbank has debuted Promoter, a browser-based solution that lets anyone customize Pepper the robot’s movements. According to TechCrunch, the Promoter application combines choosing between responses...
When it comes to customer service, it turns out companies are lacking in their cross-channel service. According to the latest research from cloud contact center...
If the recent news from Facebook’s F8 developer conference is any indication, the future of online communication between businesses and consumers will occur more often...