digital first banking

Bank of America Reports Digital Banking Alerts, Logins Rise 11%
Bank of America Reports Digital Banking Alerts, Logins Rise 11%
February 12, 2024  |  Digital-First Banking

Bank of America clients had a record 23.4 billion digital interactions with the bank in 2023. Those interactions include logging into their accounts 12.8 billion times...

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Study: Investments in Payments Innovation Reduce Credit Union Member Churn by 57%
Study: Investments in Payments Innovation Reduce Credit Union Member Churn by 57%
January 30, 2024  |  Credit Unions

Credit unions (CUs) provide financial services to a community of members often connected by location, work or education. Although many CUs might not have the...

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Most Customers Switch Banks for Better Digital Experiences Despite AI Concerns
Most Customers Switch Banks for Better Digital Experiences Despite AI Concerns
January 17, 2024  |  Digital Banking

The increasing popularity of mobile banking apps, especially among younger generations, has driven the rise of digital banking.  In fact, the convenience and ease of...

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PayPal Gets Approval to Offer Crypto-Asset Activities in UK
PayPal Gets Approval to Offer Crypto-Asset Activities in UK
November 01, 2023  |  Digital-First Banking

PayPal received approval from the Financial Conduct Authority (FCA) on Tuesday (Oct. 31) to offer crypto-asset activities in the United Kingdom. The FCA has implemented stricter rules on marketing crypto...

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Bank Earnings Continue to Demonstrate Digital Shift Also Includes Branches 
Bank Earnings Continue to Demonstrate Digital Shift Also Includes Branches 
October 17, 2023  |  Earnings

Earnings season is less than a week old. But with some of the largest names in the industry having already reported, the digital shift and...

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Wells Fargo Fake Accounts Settlements Nears $5 Billion Mark
Wells Fargo Fake Accounts Settlements Nears $5 Billion Mark
September 10, 2023  |  Legal

Wells Fargo will pay $1 billion to settle an investor lawsuit tied to authorized customer accounts. The settlement was approved Friday (Sept. 8) by U.S. District...

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Citi Streamlines Retail Offering as Personal Banking Income Grows 11%
Citi Streamlines Retail Offering as Personal Banking Income Grows 11%
August 23, 2023  |  Banking

Citi has introduced a series of new offerings designed to streamline its retail banking business. The new services, announced Wednesday (Aug. 23), come weeks after the banking giant...

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PYMNTS Intelligence: How FIs Can Augment Their Digital Experiences With Cloud Technology
PYMNTS Intelligence: How FIs Can Augment Their Digital Experiences With Cloud Technology
July 05, 2023  |  Digital Banking

The financial industry is at a turning point in its history as more users flock to digital banking, many of whom plan never to set...

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Cybersecurity Is Driving Banks to the Cloud
Cybersecurity Is Driving Banks to the Cloud
July 03, 2023  |  Digital Banking

Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect...

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