digital first banking

PYMNTS Intelligence: Small Businesses and SMBs Seek Personalized Digital Banking Support
PYMNTS Intelligence: Small Businesses and SMBs Seek Personalized Digital Banking Support
January 17, 2023  |  Digital-First Banking

Small businesses represent 99.9% of all businesses in the United States, and there were 32.5 million small businesses operating as of 2021, according to a...

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An Insider on Why Community Banks Must Help SMBs Navigate Technology
An Insider on Why Community Banks Must Help SMBs Navigate Technology
January 16, 2023  |  Digital-First Banking

An interview with Charles Potts, chief innovation officer at the Independent Community Bankers of America (ICBA), about the ways the organization is helping community banks...

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Wells Fargo: Credit Card Revenues up 6% as Consumer Spending Remains Resilient 
Wells Fargo: Credit Card Revenues up 6% as Consumer Spending Remains Resilient 
January 13, 2023  |  Earnings

The $3.7 billion settlement with the Consumer Financial Protection Bureau (CFPB) hit Wells Fargo’s profits. But the bank’s management was sanguine Friday (Jan. 13) on digital...

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Community Banks Give Small Businesses Big Business Tools to Run Their Business
Community Banks Give Small Businesses Big Business Tools to Run Their Business
January 13, 2023  |  Digital-First Banking

Inflation is a major challenge for small to midsized businesses (SMBs) in the United States, where 40% are concerned about rising interest rates and 7...

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Mastercard: How Banking as a Service Will Scale in 2023 and Beyond 
Mastercard: How Banking as a Service Will Scale in 2023 and Beyond 
January 12, 2023  |  Digital-First Banking

“Banking as a service, and embedded finance, taken together — they just represent where the world is going.” As Sherri Haymond, executive vice president, Global...

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Millennial-Targeted BNPL May Help Digital Banks Retain Customers
Millennial-Targeted BNPL May Help Digital Banks Retain Customers
January 11, 2023  |  Digital-First Banking

Bank-backed BNPL may be a hook for digital-only institutions to lure millennials away from more traditional mainstays. Buy now, pay later (BNPL) plans from FinTechs...

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APIs Turn Businesses Into Banking Services Providers in Weeks
APIs Turn Businesses Into Banking Services Providers in Weeks
January 09, 2023  |  API

Macro headwinds aside, embedded finance is poised for long-term growth. Itai Damti, CEO of the Banking-as-a-Service platform (BaaS) Unit, told PYMNTS that BaaS and embedded...

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PYMNTS Intelligence: Financial Industry Leverages Data to Deliver Personalized Experiences
PYMNTS Intelligence: Financial Industry Leverages Data to Deliver Personalized Experiences
January 06, 2023  |  Digital-First Banking

Keeping pace with and meeting shifting customer expectations is a perennial challenge across the financial services industry. A 2022 study found 51% of retail banks...

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How an Insider Personalizes Every Step of the Banking Customer Journey
How an Insider Personalizes Every Step of the Banking Customer Journey
January 05, 2023  |  Digital-First Banking

An interview with Rejeesh Ramachandran, senior vice president, head of strategic business architecture and customer insights at TD Bank, about how banks can better compete...

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