Smartphones fit squarely in the center of the social and digital lives of many shoppers — and provide these consumers with constant connectivity. They have...
Look at the quick-service restaurant (QSR) industry and see how, in some part, the future of retail technology is playing out, a trend that is...
To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies. Through revamped rewards...
With efforts to bring convenience to its guests through mobile technology, Dunkin’ Brands reported first-quarter results that beat analysts’ top-line and bottom-line earnings estimates. The...
Mobile food ordering has become a crowded space. What was once a niche activity has transformed into commonplace behavior. The space isn’t just filled with...
In the digital age of hospitality technology, restaurants have a trove of tools to help serve customers in their stores. Innovations run the gamut from...
Coffee chains are brewing up a battle over customer loyalty: After news surfaced that Starbucks was updating its rewards offering, Dunkin’ is revamping its own...
To give members of its rewards program more options to earn points, Dunkin’ is experimenting with multi-tender participation in its DD Perks Rewards Program at...
Amid a push to relaunch its espresso offering and open Next-Gen stores, Dunkin’ Brands reported better-than-expected bottom-line results, but fell short of expectations for fourth quarter...