friction

Digital Dangers And Solutions

Digital Dangers And Solutions
Digital Dangers And Solutions
April 16, 2019  |  Today In Data

There’s a double-barreled threat pointed toward financial institutions, and now warnings are increasing about shadow banking. Meanwhile, there are moves afoot to remove friction from...

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Why Card Replacement Is Every Bank’s ‘Moment Of Truth’
Why Card Replacement Is Every Bank’s ‘Moment Of Truth’
April 09, 2019  |  Payment Methods

It happens. An issuer suspects a card has been compromised, or a consumer remembers that their debit card is in their jacket pocket only after...

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Helping SMBs Crack Digital ID Verification
Helping SMBs Crack Digital ID Verification
March 29, 2019  |  Authentication

Verifying a user’s digital ID is essential for platforms large and small. Yet,  UK startup Passbase COO Dave McGibbon tells Karen Webster that SMBs often...

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What Is The Perfect Payments Experience?
What Is The Perfect Payments Experience?
March 15, 2019  |  Payment Methods

Here’s an exercise that may come off as too academic – like a debate over how many angels fit on a pinhead – but is really...

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Mastercard: The Why Of The Ethoca Buy
Mastercard: The Why Of The Ethoca Buy
March 13, 2019  |  Mastercard

In the quest to reduce false positives and chargebacks, and boost digital commerce for consumers, Mastercard is buying Ethoca. Johan Gerber, executive vice president of...

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Merchants And Innovators Fight Friction — But Sometimes It Wins
Merchants And Innovators Fight Friction — But Sometimes It Wins
February 07, 2019  |  Today In Data

Reducing friction is among the top goals of the digital era. Sometimes, real-life payments hassles encourage entrepreneurial action to fix a global problem. Other times, innovators combine...

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Merchants Gone Wild: The Surcharge Edition
Merchants Gone Wild: The Surcharge Edition
January 28, 2019  |  Legal & Regulation

Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. Get the Full Story Complete...

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Today In Data: Giving Customers What They Want
Today In Data: Giving Customers What They Want
December 11, 2018  |  Today In Data

The customer is always right, which means giving them what they want is rule one of commerce. But what the customer wants can be a...

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