Hotel franchising company Wyndham Hotels & Resorts offers artificial intelligence (AI) tools across the guest experience and has found that they improve franchisees’ top lines, reduce...
A traveler who types a vague idea for a winter getaway into Hilton’s website can now get back a destination, a hotel and a plan...
Labor accounts for 51.7% of hotel operating expenses and 32.4% of total revenue at U.S. hotels, according to CBRE Group’s “Trends in the Hotel Industry”...
Bilt added Preferred Hotels & Resorts and its I Prefer Hotel Rewards program as a transfer partner, giving members access to more than 700 hotels,...
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their...
With summer in full swing, travelers must beware that artificial intelligence (AI) systems could spot mishaps and misbehaviors that might otherwise go unnoticed by a...
M3 and Edenred Pay, an Edenred company, have partnered to deliver financial solutions to hospitality businesses. The collaboration will combine M3’s financial management platform for the hospitality industry...
The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Such tactics, the Federal Trade Commission (FTC) said Tuesday (Dec. 17) are used...