What is consumer experience? That’s a trick question. In the era of the great digital shift, everything is consumer experience, including vital (but invisible) functions...
There is no “workaround” for the great digital shift, and remote onboarding is the way of the world now. Fortunately, that’s being well-managed with technology...
Sharing economy providers are investing in digital identity verification offerings to keep their users safe. In digital-first banking, the evidence of the great digital shift is not only...
We may be wondering what’s on the other side of commerce, banking, and “normal” life after the pandemic — but rest assured it will be done...
The world was already going digital before COVID-19, but the pandemic sped up that process tremendously, Barley Laing, the U.K. managing director at Melissa, told PYMNTS in...
ID verification firm Payfone has completed a $100 million funding round which the company says it will use for strengthening machine learning and building a...
The coronavirus has forced all of us to stay home, to get what we need through delivery to our doorsteps. To that end, said Bud...
Biometrics have vastly improved fraud detection and prevention. For a post-coronavirus world the technology holds immense promise for certifying identities securely — and at a...
Onboarding has always been important, but amid COVID-19-induced chaos its criticality has become absolute, as hundreds of millions of people and businesses request trillions of...