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Latest Industry Data
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OmnicommerceTRENDING: How Digital, eRefills Help Small Pharmacies Play Big
Tech-savvy consumers have come to expect the ease and speed of omnichannel features offered by online retailers. In response, retailers ranging from...
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Merchant InnovationNEW DATA: The Commerce Channel 58 Percent of Consumers Now Use – And Like
The age of contextual commerce has arrived – even if many mainstream customers aren’t aware of it. While they may not call...
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OmnicommerceThe Vitamin Shoppe Turns To eCommerce, Subscriptions To Supplement Its Brick-And-Mortar Business
From fitness freaks to makeup mavens, Health and Beauty shoppers are going mobile. The latest Omni Usage Index reports 44 percent of...
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OmnicommerceNEW DATA: Why 44 Percent Of Health And Beauty Customers Use Retailers’ Mobile Apps
For years, pundits and industry experts have been predicting the end of brick-and-mortar business. But those rumors of demise may have been...
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OmnicommerceHow Frank And Oak Offers A Tailored-To-Fit eCommerce Experience
Thriving or just surviving in the omnichannel age means offering comprehensive in-store and online features that both engage customers and connect them...
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OmnicommerceTRENDING: When Brick & Mortar Goes Digital (In Store)
Clothing companies can’t seem to please customers lately. Consumers are spending half as much as they once did and are sick and...
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OmnicommerceNEW DATA: Why 66 Percent Of Consumers Buy Clothes Online
It isn’t an easy year to be an apparel retailer. Americans spend about half as much on apparel and accessories today...
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OmnicommerceNEW REPORT: Consumer Attitudes About Digital At The Grocery Store
When it’s time to restock the refrigerator each week, consumers want and expect their grocery shopping experiences to be convenient, simple and...
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OmnicommerceNEW STUDY: SMBs Closing The Omnichannel Gap
Heavy lies the head that wears the omnichannel crown. According to the latest edition of the PYMNTS.com OmniReadi Index™, a Vantiv collaboration,...
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MPOS TrackerMany Merchants, One Mobile Rewards Program
Rewards card? Meh. Most consumers are members of more loyalty programs than they care to track, let alone spend enough using to...
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MPOS TrackerTRENDING: Lassoing Loyalty And Rewards Into One Mobile Program
Whether a company is looking to expand its customer base by debuting a new product or into a new geographic market, sometimes...
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MPOS TrackerNEW REPORT: mPOS Goes Back To School
Whether it’s a college student paying for a dining hall lunch with a selfie, or a family looking for a faster way...
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MPOS TrackerMastercard’s mPOS Shot At The Open Championship
At this summer’s British Open, Jordan Spieth served up an exhilarating finish, while, in a first for the event, fans were served...
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MPOS TrackerNEW REPORT: Mastering mPOS At The British Open
With mPOS technology, consumers around the world can pay for purchases with a tap on their phones, and businesses can accept payments...
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MPOS TrackerHow mPOS May Be The Lifeguard For Relaxation Undertow
Summer’s here and for devoted beachgoers, there’s almost nothing that can ruin a day in the sand and surf — except maybe...
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Mobile PaymentsNEW REPORT: How mPOS Can Help Steer Clear Of Beach Parking Burn
With a little mPOS magic, can finding a parking spot or running a restaurant be turned into just another day at the...
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MPOS TrackerHelping Incorporate Mobile Commerce Into The Retail Endurance Juggling Act
Evolving legacy retail to an omni commerce reality can feel a lot like orchestrating a three-ring circus. In the June mPOS Tracker™,...
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MPOS TrackerNEW REPORT: mPOS And The Merchant Omnichannel Juggling Act
Modern technology has given retail merchants a multitude of new tools to help run their businesses, but it’s also given them plenty...
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Mobile PaymentsPlaying With The Band — mPOS And Cashless Concerts
It seems that mobile payments are finding perfect harmony with concertgoers. The latest mPOS Tracker™ catches up with Ben Taylor, COO of...
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Mobile PaymentsNEW REPORT: Are Mobile Payments Raising The Roof On Live Music Events?
From music to international commerce, mobile payment technology has the potential to change the way consumers pay for purchases and how companies...
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Mobile PaymentsIs The Realization Of The Mobile Retail Revolution Near?
Why bother using a $600 mobile wallet–equipped smartphone when a $2 debit card can do the job? According to Verifone’s Chief Strategy...
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Mobile PaymentsNEW REPORT: Is The Mobile Retail Revolution Ready For Its Second Act?
When mPOS solutions started to roll out in retail locations about a decade ago, many predicted a futuristic utopia devoid of long...
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SMBsIs Main Street USA Winning (Again)?
Main Street USA isn’t just growing — it’s exploding. The latest PYMNTS Store Front Index™ reveals that store front businesses in the U.S. grew...
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Vending MachinesDoes The Future Of Unattended Retail Revolve Around Patterns?
Unattended retail is becoming a fixture of the modern-day retail experience, from grocery stores to gas stations to vending machines, and it’s...
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Gig EconomyExecutive Q&A: An Interview With Brent Warrington, CEO Of Hyperwallet
Eight out 10 gig workers say they would spend more time working in the gig economy if they were paid faster, according...
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Vending MachinesNEW REPORT: The Secret To Self-Service Success?
If you’ve ever watched a sci-fi movie set in the future, then you may know that pop culture has long fantasized of...
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Gig EconomyNEW REPORT: Are Slower Payments Crippling The $1T Gig Economy?
As they say in the pizza business, when it rains, it pies. Every time it rains in San Francisco, Papa John’s has...
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Global CitizenMedical Travelers Clamor For Luxe US Health Care
Millions of people seeking medical care travel across borders each year to receive treatment, turning international health care into an industry worth...
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Global CitizenGlobal Citizens Pick US For Health Care
Millions of people seeking medical care travel across borders each year to receive treatment, turning international health care into an industry worth...
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Global CitizenNEW REPORT: Have Medical Condition, Will Travel X-Border
Every year, millions of global citizens travel across the world — not for beaches, attractions or cuisine – but in order to...
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Gig EconomyThe Gig Economy’s Great 2016
With more employees, employers and cash entering the gig economy and legislation protecting gig workers passing in NYC, 2016 was a good...
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Digital BankingWhen Banking Frustration Closes A Door, An App Opens A Window
Goliath, meet David … the digital version of David in the banking world, that is. The December edition of Digital Banking Tracker™...
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Vending MachinesAn Appetite For Unattended Restaurant Solutions?
Call it savory technology. American consumers, especially millennials, have an appetite for new payment technology from restaurants. For the latest Unattended Retail...
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Digital BankingDigital Banking Tracker: Mobile-First Newcomer Is Banking On Consumer Frustration With Big Banks
Exercising and making healthier choices are at the top of many people’s New Year’s resolutions. But staying financially healthy can be an...
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Vending MachinesUnattended Retail Tracker: Digging Into Restaurant Payments Innovation
American consumers have shown they’re hungry for new payment options. As documented in the December edition of the Unattended Retail Tracker™, the...
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MPOS TrackerWhy Mobile Payments Are Taking Off In China
When it comes to mobile payments adoption, Chinese consumers are taking the lead. And, that says Sy Choudhury, senior director of product...
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Payments As A ServiceKeeping Wellness Customers Coming Back For More
Most health and wellness businesses struggle with member or client turnover. For the latest Payments as a Service Tracker™, PYMNTS caught up...
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MPOS TrackerMPOS Tracker: Qualcomm On What China Can Teach The World About mPOS
When it comes to mobile payments adoption, Chinese consumers are taking the lead. And, that says Sy Choudhury, senior director of product...
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Payments As A ServicePayments As A Service Tracker: Payments Get The Spa Treatment
Most health and wellness businesses struggle with member or client turnover. For the latest Payments as a Service Tracker™, PYMNTS caught up...
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Digital BankingBusiness Banking Goes Mobile
It’s been a slow climb, but mobile apps are finally making an impact in the business banking space. In the latest edition...
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Digital BankingDigital Banking: Business Banking’s Mobile Momentum Mounts
It’s been a slow climb, but mobile apps are finally making an impact in the business banking space. In the latest edition...
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MPOS TrackerCredit Card Payments With Pedals
When mPOS and pedal powers activate, the potential for profit, it seems, is an open road. For the latest edition of the...
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MPOS TrackerMPOS Tracker: mPOS Power And Pedal Power, On A Breezy Ride?
When mPOS and pedal powers activate, the potential for profit, it seems, is an open road. For the latest edition of the...
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Payments As A ServiceIn Pursuit Of The Perfect Payments-As-A-Service Pairing
When it comes to full-service payments, one size does not fit all. With more options available than ever before, PYMNTS spoke with...
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Gig EconomyIs Gigging The New American Workforce?
The gig economy — employees working in short-term, ad hoc positions and the companies employing them — is BOOMING. According to the...
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Gig EconomyGot Gigs?
The gig economy – employees working in short term, ad hoc positions and the companies employing them – is BOOMING. According to...
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Digital BankingDo Prepaid Card Regulations Go Too Far?
Two steps forward, one step back? For October’s Digital Banking Tracker™, PYMNTS caught up with Brad Fauss, president and CEO of the...
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Digital BankingAre New Prepaid Card Regulations Too Much?
Two steps forward, one step back? For October’s Digital Banking Tracker™, PYMNTS caught up with Brad Fauss, president and CEO of the...
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Vending MachinesThrough The Looking Glass? When Storefront Windows Go Interactive
Interactive storefront displays may now be unlocking untapped sales at a business near you. For the October Unattended Retail Tracker™, PYMNTS spoke...
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MPOS TrackerIn mPOS We Trust
We all know that trust isn’t given; it’s earned — something that’s especially true in commerce. And in Africa and the Middle...
