Incorrect or late deliveries can frustrate consumers, especially in a climate in which home-delivered goods reliance skyrocketed so highly that one-day delivery quickly became a...
Delivering packages to the wrong address leaves customers frustrated, and sours eCommerce platforms' efforts to optimize their onboarding and checkout experiences, says Rodrigo Rodríguez of...
Consumers are flocking to digital channels during the current COVID-19 pandemic, an ever expanding volume that is challenging merchants to keep up. These customers want...
The world was already going digital before COVID-19, but the pandemic sped up that process tremendously, Barley Laing, the U.K. managing director at Melissa, told PYMNTS in...
“Customer data has an expiration date, just like milk in the fridge. Without regular intervention, customer data degrades at 2 percent each month and 25...
With existing home sales tumbling by almost 27 percent in May 2020 year over year, the pandemic has walloped real estate on several fronts and...
The real estate industry faced severe economic damage at the beginning of the pandemic. Potential homebuyers backed away because of rising costs, unemployment and health...
The pandemic has fundamentally changed all aspects of real estate, and time-consuming procedures like onboarding and ID verification for prospective buyers and sellers that were...
The world is tentatively reopening industry by industry, but some are still dealing with broad impacts from COVID-19 that could potentially shift the way they...