Onboarding new U.S. university students is taking on a whole new level of complexity in the pandemic era, as once in-person activities like finalizing financial...
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As PYMNTS continues tracking a multitude of factors surrounding the COVID-19 pandemic and how it’s changing the ways we live and work, the digital shift...
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Delivering packages to the wrong address leaves customers frustrated, and sours eCommerce platforms' efforts to optimize their onboarding and checkout experiences, says Rodrigo Rodríguez of...
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The world was already going digital before COVID-19, but the pandemic sped up that process tremendously, Barley Laing, the U.K. managing director at Melissa, told PYMNTS in...
“Customer data has an expiration date, just like milk in the fridge. Without regular intervention, customer data degrades at 2 percent each month and 25...