Onboarding new U.S. university students is taking on a whole new level of complexity in the pandemic era, as once in-person activities like finalizing financial...
Universities are still adjusting to the COVID-19 pandemic’s wide-ranging effects on educational systems across the United States. Remote learning has become a much larger part...
As PYMNTS continues tracking a multitude of factors surrounding the COVID-19 pandemic and how it’s changing the ways we live and work, the digital shift...
Incorrect or late deliveries can frustrate consumers, especially in a climate in which home-delivered goods reliance skyrocketed so highly that one-day delivery quickly became a...
Delivering packages to the wrong address leaves customers frustrated, and sours eCommerce platforms' efforts to optimize their onboarding and checkout experiences, says Rodrigo Rodríguez of...
Consumers are flocking to digital channels during the current COVID-19 pandemic, an ever expanding volume that is challenging merchants to keep up. These customers want...
The world was already going digital before COVID-19, but the pandemic sped up that process tremendously, Barley Laing, the U.K. managing director at Melissa, told PYMNTS in...
“Customer data has an expiration date, just like milk in the fridge. Without regular intervention, customer data degrades at 2 percent each month and 25...