Nearly 75 percent of Americans have used a restaurant drive-thru since the start of the pandemic, up 43 percent from April 2020. Ninety percent of...
Who are the “superconnected consumers” and how are they ordering food? PYMNTS researchers set out to find this answer, among others, in the May/June 2021...
Connected devices are key to driving spend in the increasingly digital-first — and sometimes digital-only — economy, and the restaurant industry is no exception. Restaurant customers have...
It’s official: drive-thrus are having their moment. First Pizza Hut announced it would be adding “Hut Lane” mobile order-ahead service to 1,500 locations, then drive-thru...
Multifactor authentication (MFA) can stop more than 99 percent of cyberattacks directed at quick-service restaurants (QSRs) — so long as customers are ready to make...
The restaurant industry is more digital than ever, as evidenced by Olo’s first earnings release since going public in March. The ordering platform reported 125 percent year-over-year...
Restaurants are in flux, and fast-casual chains are in the unique position of being able to benefit both from consumers’ continuing interest in off-premises ordering...
We’re in a moment of flux for restaurants as the vaccine rolls out across the country and consumers gear up for a summer of gathering...