Sections
mobile order ahead
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10.0KMPOS TrackerHow Reebok Captures In-Store Impulse Buys
Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. A full 45 percent of retailers listed it as a...
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6.0KRetailHow QSRs Are Tapping Into Order-Ahead Solutions In The Mobile Age
With customers trading the counter for mobile apps, quick-service restaurants (QSRs) are experiencing mobile order-ahead growth. Amid these shifting consumer preferences, these...
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3.2KToday In DataDigital Tech Removes The Drama From Payments And Commerce
For consumers, merchants and financial institutions, drama usually means hassle, frustration and lost sales. When it comes to the fast-growing world of...
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9.1KRetailDesigning Mobile Order-Ahead For Roving Vendors
ResTech startups are sometimes founded out of an entrepreneur’s need for more convenient food ordering options. QuickBite Founder and CEO Richard Reedy...
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12.0KRetailWhy Mobile Order-Ahead Is A Must-Have Ingredient For QSRs
To help serve diners who crave convenience, restaurants and solution providers have started to test and grow their mobile ordering services. The...
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4.2KRetailTapping Into Mobile Order-Ahead With Fixed-Price Menus
While working in Washington, D.C, TwentyTables Founder and CEO Alex Cohen thought he had three options for an affordable lunch: He could...
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8.6KMobile Order AheadFeeding Everyone But Fraudsters With Order-Ahead
Dining out can be a jarring experience for customers used to the speed and convenience of mobile ordering. Increasingly, sit-down restaurants are...
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11.6KMerchant InnovationHelping QSRs Avoid Physical Retail’s Fate
Once upon a time — about a decade ago — there was this QSR executive who observed the rise of online retail,...
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3.6KMobile Order AheadTaziki’s Biometric Approach To Order-Ahead
Hummus and pita with a side of cybersecurity? When it comes to warding off fraudsters, QSRs would be wise to adopt biometric...
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9.6KKaren Webster52 Mondays 2018: Karen Webster’s Year-Long Conversation About Payments
Hi everyone! Astrologists say that people born on Mondays have the psychic ability to understand others — making them better able to...
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7.9KMobile Order AheadThe Role Of Biometrics In Streamlining Order-Ahead
Quick-service restaurants (QSRs) are breaking out loyalty rewards in hopes of luring customers away from the competition — and turning one-time buyers...
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9.1KQSR & MobileFirst Data: Connected QSRs And Serving The Market Of One
Call it the market of one. In the age of connectivity, when mobile devices have meant a sea change in how we...
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9.2KRetailHow Five QSRs Are Tapping Into A Mobile Order-Ahead Future
For their mobile order-ahead offerings, some quick-service restaurants (QSRs) are choosing to team up with technology providers and other retailers, with the...
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10.9KMobile CommerceCARDFREE Launches Mobile Order-Ahead Service API
CARDFREE, a mobile payment app, has made its order-ahead interface available to merchants to develop through the CARDFREE mobile development kit, according to a...
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3.7KMobile Order AheadCan Campus Dining Graduate To Safer, Swifter Payments?
Offering mobile order-ahead on college campuses takes more than just a great app and meal plan payments — it also requires tight...
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10.4KMobile Order AheadTRENDING: How Mobile Order-Ahead On Campus Attempts To Secure The Grade
With much of the year behind them, quick-service restaurants (QSRs) are taking the time to reflect on their mobile ordering wins and...
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5.0KResTechMobile Order-Ahead Faces Restaurant Hurdles — Here’s Why
It’s a relatively simple prospect: Select food. Order food. Eat and pay for the food (the process depends on the type of...
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8.9KCommerce ConnectedNEW REPORT: QSRs Must Look Beyond Mobile To Win Connected Consumers
The quick-service restaurant (QSR) industry is on track to continue a decade and a half’s worth of growth this year, with consumers...
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4.1KRetailDigital Channels Caffeinate Starbucks Earnings
Amid strong performance in beverages and digital relationships, Starbucks beat earnings and revenue estimates for the fourth quarter. The coffee quick-service restaurant...
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13.4KDigital PaymentsCan Mobile Pay-At-Table Be Dining’s Friction Elixir?
These days, it’s hard to even think of a restaurant operating without some massive presence in digital — not only an attractive website,...
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14.6KMobile Order AheadChowNow’s Approach To Mobile Order-Ahead Security
For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to boosting sales, it also comes with the expense...
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7.9KMobile Order AheadNEW REPORT: ChowNow CEO On Securing Order-Ahead
Quick-service restaurants (QSRs) are working to draw in more mobile consumers and bring in the larger ticket orders common among mobile order-ahead...
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13.5KRetailTapping Into The Digital Economy With Restaurant Innovations
In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options...
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5.9KRetailHas Mobile OrderAhead Become A Must Have For Coffee Shops?
Coffee shops — even ones that make extraordinary coffee — are realizing that convenience is almost as important as the brew. Consumers want their...
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5.8KRetailPizza Locker Pickup — The Right Combination?
From Amazon to Home Depot, retailers are turning to lockers as a way for customers to pick up their orders in brick-and-mortar...
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3.2KMobile Order AheadHow Portillo’s Caters To Group Order-Ahead Cravings
Order-ahead is taking order size and security to the next level. In this month’s Mobile Order-Ahead Tracker, PYMNTS chats with Portillo's VP...
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7.6KMobile Order AheadTRENDING: Portillo’s On Pushing Order-Ahead Security To The Next Level
Over the last few years, quick-service restaurants (QSRs) have focused on introducing mobile apps and designated pickup lines that help busy customers...
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1.8KCommerce ConnectedGrocery Giants Tap Digital Delivery
A weekly trip to the grocery store has long been a fixture in most Americans’ lives. But as more consumers embrace the...
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10.7KRetailHow Farmer’s Fridge Is Tapping Into Unattended Retail
Prepared food vendors are finding a new way to distribute their meals, turning to unattended retail to bring fresh food to on-the-go...
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5.6KCommerce ConnectedNEW REPORT: The Cutthroat, Consumer-Centric Grocery Price Wars
Americans spent some $682 billion on groceries in 2017 alone. The bulk of that spending took place at brick-and-mortar grocery stores...
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12.1KResTechFirst American On Food Service And Flexible Payments
Food for thought: Quick service isn’t just for fast food. When it comes to the need for speed, transactions done with haste,...
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7.2KRetailHow Mobile Ordering Apps Are Moving Beyond Takeout And Delivery
Restaurants face a dilemma when it comes to mobile ordering: There are plenty of apps to serve takeout or delivery orders, but...
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3.1KTracker SeriesTracking PYMNTS Trackers Into 4Q And Beyond
The last days of summer here. The end of a quarter is approaching, and with that, we head into the end of...
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5.3KRetailThe Rise Of Fast-Casual Mobile Order-Ahead
Consumers have been increasingly trading long waits in line for fast food by placing orders through mobile apps for a while now,...
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3.4KFraud PreventionCan QSRs Keep Up With Fraud Prevention?
Let’s give it up for the lowly fast food restaurant and its QSR cousins. Often confined to the bottom levels of culture...
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3.8KFraud PreventionHow Fraud Takes A Bite Out Of QSRs’ Mobile Margins
Quick-service restaurants (QSRs) are pushing ahead with their digital efforts, with mobile-ahead ordering among the hottest areas for that. But that also...
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3.2KMobile Order AheadNaf Naf Grill On Serving More Customers, Faster, With Digital Ordering
QSRs are betting big on mobile orders, but consumers are tired of downloading apps. In the August Mobile Order-Ahead Tracker, PYMNTS explores...
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6.5KMobile Order AheadTRENDING: Making Mobile Order-Ahead Appealing To App-Weary Customers
Not every consumer wants to add yet another app to their mobile phone. In fact, smartphone users aged 35 to 54 delete...
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6.9KMobileA Single Scan And Done — The Benefits Of Mobile Wallet Integration
Digital data is one thing, and mobile apps do pretty well in appealing to high-value customers, but integration is the real trick....
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7.7KRetailDiebold Nixdorf On Rewriting The Retail Experience With Self-Service
Self-service technology is not exactly a new feature of commerce — consumers have seen variations of it in supermarkets for the better...
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12.8KEarningsStarbucks Mobile Order Tool Accounts For 13 Percent Of US Sales
Loyalty and mobile continued to do some productive lifting for Starbucks in its fiscal third quarter of 2018, as those two factors...
- 4.0KMobile Order Ahead
How Mobile Order Helps America Run, Not Wait, On Dunkin’
With 75 percent of QSRs reporting an increase in fraud attempts last year, it’s time for them to pick up the pace...
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7.2KMobile Order AheadNEW REPORT: How QSRs Fight To Keep Mobile Payments Fraudsters At Bay
Restaurants’ loyalty programs aim to turn one-time diners into a reliable base of regular customers. However, these rewards programs can turn into...
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8.2KResTechOlo And Punchh Partner On Teriyaki Madness Mobile Ordering, Loyalty Platform
Olo and Punchh, two of the leading names in mobile order ahead, have joined forces on a new mobile ordering app for...
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4.8KMobile Order AheadHow Applebee’s Sees Digital Ordering Shaping Casual Dining
Casual dining restaurants are putting their own stamp on mobile order ahead. In the June Mobile Order-Ahead Tracker, PYMNTS catches up with...
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7.3KMobile Order AheadTRENDING: An Inside Look At Applebee’s Mobile Order-Ahead Strategy
From QSRs to casual dining operations, restaurants are tapping into mobile ordering to capture busy customers with no time to dine in....
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4.0KRetailDine Brands Experiments With Order-Ahead Tech For Dine-In Customers
Borrowing from the strategy of fast food restaurants, Dine Brands is working on a new order-ahead technology. Through an app, diners can...
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3.3KRetailShake Shack’s Complex Evolution To Digital
For every innovation that changes the world, many … don’t. The difference between what works and what doesn’t is often measured in...
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5.8KRetailWhy Panera Does Its Own Delivery
Delivery on demand is one of the hallmarks of the mobile/digital era, and so it’s unsurprising the speed at which being able...
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3.6KToday In DataMobile Makes The World Go ‘Round
The great mobile commerce switchover felt like it was always coming but never arriving. However, the payments world has finally started to...
