The pandemic’s onset in March gave sudden urgency to the importance of having digital sales channels, and restaurants that could not quickly pivot to provide...
The National Restaurant Association estimates that something like 100,000 eateries have closed either for now or forever, as health fears have struck at the heart...
The typical Hollywood portrayal of the fast-food drive-thru experience includes an unintelligible conversation with a clerk, made worse by a lousy speaker system and an...
The past year has been — by almost any measure — one of the hardest ever for the restaurant industry, with the ongoing pandemic hurting...
FriendShip Kitchen, an Ohio-based chain of convenience restaurants, has become the first U.S. retailer to be certified as Safe Shop Assured by implementing contactless pickup...
The pandemic devastated the restaurant industry this year, with independent eateries especially taking a hit from the surge in digital fraud — mainly the testing...
More than 100,000 eateries — or about one in six restaurants nationwide — have closed due to the pandemic, according to National Restaurant Association estimates. The...
The pandemic has shifted some business models — permanently. Even those retailers that rely on brick-and-mortar operations are seeing a change in how consumers order and...