Fast-casual restaurant groups are teaming with eCommerce firms to offer on-demand delivery via digital technology. Dine Brands, in one case, is partnering with Postmates to offer delivery from thousands of locations. And...
As the company modernizes and reimagines the customer experience in stores located in high-traffic metropolitan areas, Starbucks plans to open a Starbucks Pickup store in...
If Q3 2019 quick-service restaurant (QSR) earnings are any indication, restaurants’ rush to digital and mobile ordering is benefiting many — but not all —...
Digital technology is changing the way consumers order food and is changing how shippers transport items. Mobile order-ahead technology is in use at sporting and event venues,...
As mobile-order ahead takes the field, tap-to-pay gains steam. Efforts are afoot to repair the data trust deficit, while online financing promises to gain a new foothold. And a relatively remote...
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Chick-fil-A has announced the launch of dine-in mobile ordering, allowing diners to order ahead before arriving to eat at one the fast-food chain’s locations. Get...
Five years ago, tapping a mobile phone to order ahead was still a relatively exotic idea. Starbucks mobile rewards were still new to the market...
Technology offers the benefit of helping QSRs leverage knowledge about their customers’ preferences into stickier relationships. As voice ordering, inventory management and self-service kiosks are...