Price is only one of several factors that diners use to help decide on a restaurant. Technology plays a big role as well. So does...
When American consumers select a restaurant to order from or visit, they are spoiled for choice. Consumers have long prioritized food quality, convenience and price,...
When it comes to the leader in mobile ordering, there’s no longer one clear victor. In this month’s edition of the PYMNTS’ Provider Ranking of...
Today in food commerce, PYMNTS data reveal how consumers’ food ordering behaviors vary by region, while coffee company Westrock Coffee gears up to go public...
If it seems like an outsized share of online grocery services get their start in the San Francisco and Los Angeles areas, there may be...
While the restaurant industry has come a long way since the early months of the pandemic, many challenges remain. Additionally, the ripple effects of the...
The COVID-19 pandemic saw drive-thru orders soar, and while this rising demand provided a valuable opportunity for many restaurants, it also led to longer wait...
Forty-one percent of the average restaurant’s revenue is now generated online, according to the Restaurant Friction Index, a PYMNTS and Paytronix collaboration that surveyed 501...