For their mobile order-ahead offerings, some quick-service restaurants (QSRs) are choosing to team up with technology providers and other retailers, with the goal of serving...
Pizza Hut, a unit of Yum! Brands, announced Wednesday (Dec. 5) that it will acquire QuikOrder, an online ordering software and service provider for the...
Sweetgreen, a salad startup, and WeWork, a provider of a global network of office spaces, are teaming up to allow customers to pick up food...
It’s a time that can feel rushed, and requires concentration and focus, but also provides consumers used to multi-tasking with loads of unused time. It’s...
The world going into holiday 2018 is a very different place than it was even a year ago – though the changes may not be...
Call centers are facing the potential of fraud from inside and outside their facilities, and they are taking multi-pronged approaches to tackle these security challenges. At the...
Consumer behaviors in the U.S. are shifting, especially when it comes to dining habits. Americans are going out to eat more often — and they’re...
The quick-service restaurant (QSR) industry is on track to continue a decade and a half’s worth of growth this year, with consumers projected to spend...