Cybersecurity efforts have traditionally focused on responding to data breaches and incidents of fraud after the fact, but as cybercriminals have grown in their sophistication,...
Cybersecurity is a constant concern as digital engagement soars and bad actors have access to an unprecedented amount of entry points to customer accounts. Identity...
Cities and states are finally beginning to reopen after more than a year of social distancing restrictions, but the digital-first habits that customers have acquired...
Fraud prevention is a constant battle for banks, retailers and other businesses. Bad actors are ceaselessly unleashing new schemes that legacy prevention systems struggle to spot, let alone prevent,...
Traditional loan metrics often leave out individuals with low credit scores who are otherwise financially sound, but behavioral analytics can give lenders a better idea...
Fraud hit record highs over the past year amid unprecedented digital engagement, with each online interaction giving bad actors an opportunity to impersonate legitimate customers...
Digital channels have become normal for consumers when they interact with financial institutions (FIs) and businesses, even initially, and this means that they have come...
Insurance providers must confront the formidable task of combating fraud without causing undue friction to offer smooth and secure customer transactions. In the Monetizing Digital...
Every online interaction a customer has with a company can be assessed to measure customers’ intent and be turned into actionable insights that businesses can...