PYMNTS News

WorkWhile CEO Bets AI Creates a Worker Shortage, Not a Job Shortage

WorkWhile CEO Bets AI Creates a Worker Shortage, Not a Job Shortage
WorkWhile CEO Bets AI Creates a Worker Shortage, Not a Job Shortage
September 23, 2026  |  Gig Economy

The loudest arguments about artificial intelligence and labor have focused on how many jobs machines will take. WorkWhile CEO Simon Khalaf is planning around a...

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Agentic Commerce Needs Its Febreze Moment
Agentic Commerce Needs Its Febreze Moment
September 23, 2026  |  Artificial Intelligence

In the mid-1990s, Procter & Gamble made a stunning claim. They said they’d invented a miracle in a bottle. Get the Full Story Complete the...

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Credit Unions’ Crypto Plans Outpace Their Progress
Credit Unions’ Crypto Plans Outpace Their Progress
September 23, 2026  |  Credit Unions

Credit unions may be debating how much member demand exists for cryptocurrency, but some institutions have already moved well beyond that debate. Get the Full...

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Tech Teams Gain Sway Over AP Buying Decisions
Tech Teams Gain Sway Over AP Buying Decisions
September 23, 2026  |  SMBs

Accounts payable technology is being judged on how well it connects to the systems businesses already use, giving developers, IT teams and implementation specialists a...

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Gen Z Hands Merchants a Checkout Ultimatum
Gen Z Hands Merchants a Checkout Ultimatum
September 23, 2026  |  Checkout Conversion

A merchant can spend to get a Gen Z shopper through the digital door, persuade them to choose a product, and still lose the customer...

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OpenAI Recruits External Watchdogs to Police AI Risk
OpenAI Recruits External Watchdogs to Police AI Risk
September 22, 2026  |  Artificial Intelligence

OpenAI is talking with multiple independent assessors to help grow the number of such companies that have expertise in frontier artificial intelligence safety and can...

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Nuvei Case Turns Chargebacks Into an FTC Warning Sign
Nuvei Case Turns Chargebacks Into an FTC Warning Sign
September 22, 2026  |  Legal & Regulation

Before a merchant can accept card payments, a processor or acquiring bank must decide whether to take on the business and its payment risk. Get...

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Meta Tests Human Callers for Muse After Merchants Hang Up on AI
Meta Tests Human Callers for Muse After Merchants Hang Up on AI
September 22, 2026  |  Artificial Intelligence

Meta tested having human contractors handle some calls for the phone-calling feature of its personal artificial intelligence assistant Muse, Reuters reported Tuesday (Sept. 22), citing...

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