Property and home insurers have the best billing and payment scores of any industry PYMNTS Intelligence studied this year. They also have one in four...
A bank can monitor a login, score a transaction and flag unusual account activity. It can’t see the text message that convinced its customer to...
A shopper who reaches checkout has already selected what to buy. For tens of millions of consumers, however, the available ways to pay can still...
Embedded finance is delivering measurable benefits for retailers, but the way they judge whether it works reaches beyond the revenue line. The PYMNTS Intelligence report...
The monthly, weekly or even annual bill is among the interactions a service provider is virtually guaranteed to have with a customer again and again....
Credit unions deciding where to put their next technology dollar are getting a different answer from consumers than they might expect. The PYMNTS Intelligence playbook...
Consumers under financial pressure are buying bigger baskets and choosing value-focused merchants, giving retailers an opportunity to help shoppers make each purchase go further. That’s...
Consumers may still feel secure about their jobs, but a thinner savings cushion is changing the financial environment in which they manage their money. This...