PYMNTS Study

Many UK Merchants Not Meeting Digital-First Shopping Expectations
Many UK Merchants Not Meeting Digital-First Shopping Expectations
January 28, 2021  |  Merchant Innovation

Adventuring to different markets worldwide, PYMNTS continues to document how the digital shift that caught fire in 2020 continues shaping spend trends and consumer sentiments....

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New Data: Twice As Many Online Shoppers Believe Credit Cards Are More Secure Than Debit Cards
New Data: Twice As Many Online Shoppers Believe Credit Cards Are More Secure Than Debit...
January 28, 2021  |  Credit Cards

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to...

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Restaurant Loyalty Is Getting Smarter Every Day
Restaurant Loyalty Is Getting Smarter Every Day
January 27, 2021  |  Restaurant innovation

Favorite restaurants are nothing new, but they’ve turned the COVID corner like so many other things. Favorite restaurant status in 2021 is expressed digitally. But,...

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Loyalty Rewards Boost Takeout Spend For A Third Of US Consumers
Loyalty Rewards Boost Takeout Spend For A Third Of US Consumers
January 27, 2021  |  Restaurant innovation

The pandemic may have shuttered many brick-and-mortar venues, but countless restaurants have adapted their business models to capitalize on what has rapidly become the most...

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NEW DATA: Flexible Healthcare Payments Provide Critical Care To Patient Satisfaction
NEW DATA: Flexible Healthcare Payments Provide Critical Care To Patient Satisfaction
January 27, 2021  |  Healthcare

The friction inherent in the basic operations of many healthcare services — from complex payment processing methods to inconsistent appointment management practices — became more...

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Real-Time Networks Getting Really Serious About Fraud In 2021
Real-Time Networks Getting Really Serious About Fraud In 2021
January 26, 2021  |  Faster Payments

As real-time payment (RTP) schemes move from pilot to implementation worldwide, cybercrooks follow, drawn by the lure of instant ill-gotten gains at scale. First, appreciate...

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Instant Payments Emerge As Key Factor For Winning Customer Loyalty
Instant Payments Emerge As Key Factor For Winning Customer Loyalty
January 26, 2021  |  Disbursements

The last year brought about a perfect storm of economic and transactional challenges for microbusinesses and consumers. Establishing frictionless disbursement flows between vendors, consumers and...

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Debit Issuers Turning The Tech Tables On Fraudsters
Debit Issuers Turning The Tech Tables On Fraudsters
January 22, 2021  |  Next-Gen Debit

That the pandemic has been a fraudster’s playground is not in doubt. Were it not for a flurry of digital transformation all through 2020 the...

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