Billing and collections have impacts extending beyond the transactional, governing much of the experience that gets reflected in Net Promoter Scores for utilities and financial...
Picture a lightbulb popping on above someone’s head. It’s a classic image denoting a good idea, and many utilities are having this exact moment now...
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We’re getting used to upheavals and disruptions at this point, but revelations of the extent of paycheck-to-paycheck living in the U.S. are impossible to ignore,...
America saw a connected device boom during the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
The higher a consumer’s income, the higher their credit score and the less often they check it, according to “The New Reality Check,” a PYMNTS...
Shoppers know they’re in control these days, and merchants that innovate and upgrade systems to provide optimal pandemic-era shopping excursions are benefitting in big ways....
Millennial consumers, along with their counterparts from Generation Z, have increasingly begun to turn to digital-first technologies to meet their banking and payment needs, with...