PYMNTS Study

NEW DATA: How To Keep 24.4 Million Consumers From Hitting ‘Unsubscribe’
NEW DATA: How To Keep 24.4 Million Consumers From Hitting ‘Unsubscribe’
November 19, 2020  |  Subscription Commerce

As stay-at-home COVID-19 mandates have forced consumers to be housebound, companies that rely on subscription models to deliver their products and services are reaping the...

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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds
NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can...
November 17, 2020  |  Authentication

Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often...

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Touchless Is Pushing Payments Beyond The Card
Touchless Is Pushing Payments Beyond The Card
November 16, 2020  |  Payments Innovation

Will anyone miss keypads when they go? Will POS terminals without a clear purpose make us long for the days of swiping plastic, punching buttons...

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NEW DATA: Closing The Instant-Disbursements Perception Gap
NEW DATA: Closing The Instant-Disbursements Perception Gap
November 16, 2020  |  Disbursements

Payments speed is a crucial consideration for today’s consumers and microbusinesses when receiving disbursements, with PYMNTS’ research finding that more than half of the former...

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Subscription Brands Grow By Cutting Frictions From Cross-Border Commerce
Subscription Brands Grow By Cutting Frictions From Cross-Border Commerce
November 13, 2020  |  Subscriptions

We know the pandemic is very bad. Life goes on regardless, and some businesses are actually doing okay in the year of COVID. Subscription brands,...

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B2B Payments Crossing Borders At Digital Speed
B2B Payments Crossing Borders At Digital Speed
November 13, 2020  |  B2B Payments

B2B sales are doing some digital shape-shifting of their own, and not a moment too soon. Getting right to the heart of the matter, Maria...

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Banking-As-A-Service (BaaS) Making Payments Faster And ‘Smarter’
Banking-As-A-Service (BaaS) Making Payments Faster And ‘Smarter’
November 13, 2020  |  Smarter Payments

Several narratives have emerged from this pandemic. First has been the focus on digital transformation that essentially saved the economy during lockdowns. Another related theme...

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Digital, Physical Commerce Merging Into New Shopper Experiences
Digital, Physical Commerce Merging Into New Shopper Experiences
November 12, 2020  |  Retail

For all of the data and analytics capabilities out there, it’s surprising the level of disconnects that persist between what consumers want from the payments...

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Report: Strategic Payment Investments Give FIs, FinTechs Innovative Payment Options
Report: Strategic Payment Investments Give FIs, FinTechs Innovative Payment Options
November 12, 2020  |  Payments Innovation

There is no denying that the COVID-19 pandemic has rapidly accelerated the global shift toward digital commerce. Safety-minded consumers the world over can now be...

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