PYMNTS Study

Device Desires Of Superconnected Consumers
Device Desires Of Superconnected Consumers
December 17, 2020  |  Mobile Payments

First things get miniaturized, then mini things get combined with other mini things to make something (slightly) bigger than the sum of its parts. So...

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Study: 69 Percent Of Consumers Say They Want Subscription Bundles
Study: 69 Percent Of Consumers Say They Want Subscription Bundles
December 17, 2020  |  Subscription Commerce

Subscription bundles are making a comeback, especially as consumers spend more time at home under lockdown measures as the number of COVID-19 cases continues to...

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Consumer Spending Preferences Define Borders Of The New Loyalty
Consumer Spending Preferences Define Borders Of The New Loyalty
December 16, 2020  |  Payment Methods

The name of the game in commerce today is loyalty — in many ways an intangible — and from banks to merchants to investors, a...

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Study: 67 Percent Of Main Street SMBs Say They’ll Do More Business Online Post-Pandemic
Study: 67 Percent Of Main Street SMBs Say They’ll Do More Business Online Post-Pandemic
December 16, 2020  |  Coronavirus

The first round of COVID-19 vaccinations are underway in the United States, and businesses are growing more optimistic about the future than they have been...

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Study: Manual AR Processes Slow Payments Collection By As Much As 67 Percent
Study: Manual AR Processes Slow Payments Collection By As Much As 67 Percent
December 15, 2020  |  B2B Payments

Paper-based payment processes are slow and costly, and tend to exacerbate existing payment pain points when collecting receivables. This is the key takeaway from a...

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Omnichannel Strategies Preserve The Best Of In-Branch And Digital-First Banking
Omnichannel Strategies Preserve The Best Of In-Branch And Digital-First Banking
December 15, 2020  |  Digital-First Banking

That banking customers migrated to smartphones and apps in droves as a matter of necessity is now a matter of history. Going forward, digital experience...

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Giving Voice To Disbursements Choice With Consumer Preference
Giving Voice To Disbursements Choice With Consumer Preference
December 15, 2020  |  Payments Innovation

“Consumers and microbusinesses receive their payments through a variety of options, but they do not always receive their disbursements through a method to their liking.”...

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BNPL Is Poised To Light Up The COVID Holidays With Affordability
BNPL Is Poised To Light Up The COVID Holidays With Affordability
December 15, 2020  |  Buy Now Pay Later

It’s hard to say which is the best part of buy now, pay later (BNPL). Let’s go with “pay later.” Debatably the most impactful payments...

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An AI Blueprint For More Profitable Portfolios In 2021
An AI Blueprint For More Profitable Portfolios In 2021
December 14, 2020  |  Artificial Intelligence

Want to know what 10,000 U.S. consumers think about artificial intelligence (AI) as it relates to their financial lives? Just ask them, as was done...

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