PYMNTS Study

Nonprofits, Charities Move Online To Offset Nonexistent Live Galas, Improve Experience
Nonprofits, Charities Move Online To Offset Nonexistent Live Galas, Improve Experience
February 02, 2021  |  Digital Payments

Americans are pretty generous, and that can be proven. The COVID-triggered financial calamity sank charitable giving early on. Then, as PYMNTS reported in Q3 2020,...

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New Study: Credit Cards Lose None Of Their Luster Despite Debit’s Drive
New Study: Credit Cards Lose None Of Their Luster Despite Debit’s Drive
February 02, 2021  |  Credit Cards

For all the harm caused by the COVID crisis, one clear winner to emerge from the mess is debit. Consumers have turned to debit in...

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Biggest Restaurant Spenders Are Disenfranchised Foodies And Chain Loyalists
Biggest Restaurant Spenders Are Disenfranchised Foodies And Chain Loyalists
February 01, 2021  |  Restaurant innovation

Anyone hungry? Awesome. In COVID-era ordering terms that’ll be 88 trillion tacos, 222.3 gazillion pizzas, and 900 oil tankers full of Diet-Coke, Sprite, Kombucha — the...

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New Healthcare Study: Emergency Intervention Needed For Patient Payments, Experiences
New Healthcare Study: Emergency Intervention Needed For Patient Payments, Experiences
February 01, 2021  |  Healthcare

Historians will remember 2020 as the year when a global health crisis cratered hospital and medical practice financials when they would otherwise have been strong....

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Credit Unions Prioritizing Digital Upgrades From Mobile To Identity
Credit Unions Prioritizing Digital Upgrades From Mobile To Identity
January 29, 2021  |  Credit Unions

There’s no escaping digital this and transformation that. Definitely not for credit unions (CUs), which traded in a behind-the-times image to one of digital-first diligence...

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Instant Payments Show Strength As An Engagement Builder
Instant Payments Show Strength As An Engagement Builder
January 29, 2021  |  Disbursements

Throughout 2020, PYMNTS research found deeply-held sentiments among microbusinesses and consumers about transaction efficiency. We learned about the cash flow crisis and the existential threat...

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NEW DATA: Five Key Features To Improving Mobile Banking App Satisfaction
NEW DATA: Five Key Features To Improving Mobile Banking App Satisfaction
January 29, 2021  |  Mobile Applications

Mobile banking apps are putting convenient financial tools at consumers’ fingertips, but many customers say that several key app functions still leave a lot to...

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Buy Now, Pay Later Isn’t Just For The Budget-Conscious
Buy Now, Pay Later Isn’t Just For The Budget-Conscious
January 28, 2021  |  Buy Now Pay Later

Popular buy now, pay later (BNPL) services are proliferating and duking it out for share of market as installment payments are dubbed the new budgeting...

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Keeping Cybercrooks Out Of Digital-First Banking
Keeping Cybercrooks Out Of Digital-First Banking
January 28, 2021  |  Digital-First Banking

PYMNTS recently reported Federal Trade Commission (FTC) figures finding, “More than 200,000 Americans were scammed out of $145 million relating to the pandemic since the...

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