PYMNTS Study

Study Finds Credit Card Loyalty Is More Fragile Than It Looks

Study Finds Credit Card Loyalty Is More Fragile Than It Looks
Study Finds Credit Card Loyalty Is More Fragile Than It Looks
September 14, 2026  |  Credit Cards

A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the...

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Late B2B Payments Tax 4.1% of Corporate Revenue
Late B2B Payments Tax 4.1% of Corporate Revenue
September 14, 2026  |  CFO

A well-prepared finance department typically implies a well-prepared business. And that’s supported by new PYMNTS Intelligence research in the June 2026 edition of the Growth Corporates Working Capital...

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FinTechs See 146 Million Reasons to Target Credit Unions
FinTechs See 146 Million Reasons to Target Credit Unions
September 11, 2026  |  Credit Unions

FinTechs once saw credit unions as a hard market to crack. Now the door is crowded, and many providers want a way inside. Get the...

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49% of Firms Use Bank Account Data to Flag Fraud
49% of Firms Use Bank Account Data to Flag Fraud
September 11, 2026  |  Fraud Prevention

Businesses may be able to strengthen their fraud defenses by putting the bank connections they already have to fuller use. Get the Full Story Complete...

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For Labor Economy Workers, Sick Days Quickly Become Spending Cuts
For Labor Economy Workers, Sick Days Quickly Become Spending Cuts
September 10, 2026  |  Consumer Insights

For roughly 60 million workers in the United States, getting sick is not only a health event. It can be an income event, and, soon...

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43% of Consumers See Digital Wallets in Their AI Shopping Future
43% of Consumers See Digital Wallets in Their AI Shopping Future
September 10, 2026  |  Consumer Insights

A full shopping cart looks promising until the shopper can’t find a way to pay. The merchant has done the hard work of winning their...

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AI Takes the First Step in Shopping While Consumers Keep the Buy Button
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
September 09, 2026  |  Artificial Intelligence

Consumers who followed artificial intelligence to a new retailer spent considerably more on AI-assisted purchases than the average AI retail researcher who made a purchase....

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Card Issuers Speed Upgrades as Fraud Threats Grow
Card Issuers Speed Upgrades as Fraud Threats Grow
September 09, 2026  |  Digital Payments

Card platform upgrade calendars are getting shorter. The next major deadline may arrive before issuers finish planning for the last one. Get the Full Story...

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