PYMNTS Study

61% of Consumers Would Consider AI-Recommended Financing

61% of Consumers Would Consider AI-Recommended Financing
61% of Consumers Would Consider AI-Recommended Financing
August 18, 2026  |  Consumer Insights

Artificial intelligence may win a place at the Pay Later checkout by recommending the financing, then letting the shopper make the final call. New PYMNTS...

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Rising Fuel Costs Change How 64% of Workers Work
Rising Fuel Costs Change How 64% of Workers Work
August 18, 2026  |  Consumer Finance

A posted hourly wage can overstate what a shift is worth to the person being asked to work it. Get the Full Story Complete the...

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42% of Stablecoin Holders Want Crypto for Major Purchases
42% of Stablecoin Holders Want Crypto for Major Purchases
August 17, 2026  |  Cryptocurrency

Cryptocurrency’s path into everyday commerce may look familiar via a card in a wallet, a purchase at the register and digital assets moving behind the...

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Merchants Find Revenue Hiding Behind the Decline Button
Merchants Find Revenue Hiding Behind the Decline Button
August 14, 2026  |  Real-Time Payments

In a fragmented payments environment, how intelligently infrastructure decides what should happen to every transaction is becoming a key definition of payments performance and success....

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Younger Members Push Credit Unions Toward Crypto Services
Younger Members Push Credit Unions Toward Crypto Services
August 14, 2026  |  Credit Unions

Crypto has a funny way of arriving before the meeting agenda catches up. Many credit union members have already made room for it, even as...

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Debit Is Becoming Gen Z’s Money Management App
Debit Is Becoming Gen Z’s Money Management App
August 13, 2026  |  Next-Gen Debit

Debit cards are a daily financial control panel for many Generation Z consumers, which gives banks a new way to compete for loyalty. Get the...

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Why AI’s Most Experienced Users Ask Agents Different Questions
Why AI’s Most Experienced Users Ask Agents Different Questions
August 13, 2026  |  Artificial Intelligence

As consumers become more comfortable with generative artificial intelligence, they begin using it in places where trust carries greater weight. Get the Full Story Complete...

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22% of Gen Z Consumers Use Credit to Build a Financial Profile
22% of Gen Z Consumers Use Credit to Build a Financial Profile
August 13, 2026  |  Consumer Insights

For younger consumers, credit is increasingly a ladder: 21.7% of Gen Z consumers view credit products as tools for building a credit profile, 17.6 percentage...

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