Banks have generally measured instant payments by transactions: how many customers use them, how much money moves and how quickly payments arrive. An example from...
Finance departments have moved quickly to put generative artificial intelligence to work. They’ve been far more cautious about letting AI act on its own. Generative...
The payment experience plays a role in how consumers choose a property or home insurer, not just how they pay once a policy is in...
A merchant can negotiate a better payment processing rate and still face an expensive move if its saved customer credentials are tied to its existing...
Banks have plenty of fraud technology, but getting all of it to work as a cohesive line of defense is becoming a problem. The PYMNTS...
Your phone can handle the checkout. Your hand may still reach for the same old card. Twelve years after Apple Pay arrived, mobile wallets are...
Banks have an opportunity to strengthen fraud prevention by looking more closely at payments that arrive with a valid login or a customer’s approval. That’s...
The buy now, pay later (BNPL) wallet is crowded, and grocery purchases show just how much the leading providers already overlap. Between 87% and 96%...
For card issuers, artificial intelligence is moving closer to the transaction itself. Eighty-nine percent of issuers plan to adopt or expand at least one AI...