PYMNTS Study

Gig Economy and Gaming Push Instant Payments Forward
Gig Economy and Gaming Push Instant Payments Forward
April 09, 2024  |  Money Mobility

Ad hoc payments — non-recurring payments made outside of normal invoicing and payroll processes — are somewhat of a nuisance to enterprises. However, instant payment...

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Lack of BNPL Threatens Bridge Millennials’ Brand Loyalty
Lack of BNPL Threatens Bridge Millennials’ Brand Loyalty
April 05, 2024  |  Buy Now Pay Later

With consumers forced to make budgeting decisions amid ongoing economic challenges, older millennials and younger Generation X consumers are seeing buy now, pay later (BNPL)...

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Millennials Need for Speed Spikes Instant Payouts
Millennials Need for Speed Spikes Instant Payouts
April 04, 2024  |  Disbursements

The popularity of instant payouts has grown in recent years. In 2017, only about 4% of disbursements were paid instantly; as of January, 32% of...

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Online Merchants Say Outsourcing Fraud Prevention Impacts Payments Success
Online Merchants Say Outsourcing Fraud Prevention Impacts Payments Success
April 04, 2024  |  Fraud Prevention

For online merchants, winning the high-stakes battle against fraud and cybersecurity breaches is critical to survival. PYMNTS Intelligence finds that 82% of U.S. eCommerce players...

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Working Capital Fuels APAC High-Growth Corporates
Working Capital Fuels APAC High-Growth Corporates
April 03, 2024  |  VISA

Accessing working capital enables companies to avoid operational disturbances in the short term and power growth for the long term. In the Asia-Pacific (APAC) region,...

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More Than 30% of Card Users Opt for Cash Back Rewards
More Than 30% of Card Users Opt for Cash Back Rewards
April 02, 2024  |  Loyalty & Rewards

While it’s common for businesses to foster customer loyalty by offering perks in exchange for purchases, cardholders have a certain degree of dissatisfaction with the...

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Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. By the Numbers The PYMNTS Intelligence report “The Online...

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Social Commerce Holdouts Skeptical of Cross-Pollination
Social Commerce Holdouts Skeptical of Cross-Pollination
March 28, 2024  |  Social Commerce

Many consumers are put off by social commerce, not wanting to have their social connection interrupted by product promotion. By the Numbers For the report...

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New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
March 28, 2024  |  VISA

Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their...

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