PYMNTS Study

Earned Wage Access Reaches Workers but Fails to Win Them

Earned Wage Access Reaches Workers but Fails to Win Them
Earned Wage Access Reaches Workers but Fails to Win Them
July 15, 2026  |  Payroll

On-demand pay was supposed to address a straightforward mismatch. Employees earn money every day, but traditional payroll systems release it every one or two weeks....

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78% of CFOs Say Payment Blind Spots Increase Customer Friction
78% of CFOs Say Payment Blind Spots Increase Customer Friction
July 15, 2026  |  Fraud Prevention

The best fraud prevention stops bad transactions and lets good ones move faster. But new findings in the June 2026 edition of The 2026 Certainty...

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The Grocery Run No Longer Belongs to One Retailer
The Grocery Run No Longer Belongs to One Retailer
July 14, 2026  |  Retail

A weekly grocery run seems like the perfect opportunity to fill a shopping cart with everything else a household needs. New data suggests consumers increasingly...

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Smaller Card Issuers Can Out-Compete the Giants, New Study Finds
Smaller Card Issuers Can Out-Compete the Giants, New Study Finds
July 13, 2026  |  Credit Cards

Customer lifetime value has long been treated as an output metric, a way to judge whether a card portfolio performed well after the fact. Increasingly,...

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85% of CFOs Say Automation Cuts Payments Friction
85% of CFOs Say Automation Cuts Payments Friction
July 13, 2026  |  Fraud Prevention

Security controls are designed to stop bad payments, but new data suggested the strongest systems may be the ones customers barely notice. Get the Full...

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Why the Companies Winning at Payments Aren’t Adding Providers
Why the Companies Winning at Payments Aren’t Adding Providers
July 13, 2026  |  Payments Innovation

Payments are now part of the customer experience layer, the uptime layer and the revenue operations layer. That means they can no longer be managed...

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88% of Banks Report Strong ROI With Instant Business Payments
88% of Banks Report Strong ROI With Instant Business Payments
July 13, 2026  |  Real-Time Payments

Business clients don’t want to hear that the payment is “in process.” They want to know that the money was moved, the supplier was paid...

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Three-Quarters of Financial Firms See Identity Inconsistencies
Three-Quarters of Financial Firms See Identity Inconsistencies
July 10, 2026  |  Authentication

Digital revenue has turned identity verification from a back-office control into a front-door growth issue for financial services firms. Get the Full Story Complete the...

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