PYMNTS Study

42% of Issuers Say Fraud and Disputes Are Driving Up Costs

42% of Issuers Say Fraud and Disputes Are Driving Up Costs
42% of Issuers Say Fraud and Disputes Are Driving Up Costs
July 02, 2026  |  Fraud Prevention

Fraud used to sit in the back office. Now it has a front-row seat in the issuer growth strategy. Every blocked purchase, failed dispute or...

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Small Businesses Inherit Big Business Money Problems
Small Businesses Inherit Big Business Money Problems
July 01, 2026  |  SMBs

Large corporations and small businesses aren’t the same. The most obvious difference is sheer scale, but the knock-on effects of that scale have effectively erected...

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51% of BNPL Users Use It Because They Have To
51% of BNPL Users Use It Because They Have To
July 01, 2026  |  BNPL

The next stage of Pay Later may look less like a single checkout button and more like a credit menu built for different kinds of buyers. Get...

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Household Bills Turn Optimism Into Deferred Purchases
Household Bills Turn Optimism Into Deferred Purchases
June 30, 2026  |  Consumer Insights

Consumers still have a strong appetite to spend, but many have lost the room in their budgets to act on it. New PYMNTS Intelligence research...

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53% of Bankers Say Security Drives Real-Time Payments
53% of Bankers Say Security Drives Real-Time Payments
June 29, 2026  |  Real-Time Payments

Real-time payments are starting to look less like a faster delivery truck and more like a digital receipt that arrives before anyone has to ask...

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How Pain at the Pump Just Became a Staffing Problem
How Pain at the Pump Just Became a Staffing Problem
June 26, 2026  |  Consumer Insights

The shift isn’t worth the drive, and workers are doing the math. “When the Drive Isn’t Worth the Pay: How Fuel Costs Reshape Who Can...

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The Customer Lifetime Value Playbook: A New Framework for Issuer Growth
The Customer Lifetime Value Playbook: A New Framework for Issuer Growth
June 24, 2026  |  Payment Methods

Card issuers are under pressure to make their card programs do more than process transactions. Consumers expect cards to work instantly, safely and everywhere, whether...

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3.2% Growth Shows Main Street Still Has Bright Spots
3.2% Growth Shows Main Street Still Has Bright Spots
June 22, 2026  |  SMBs

Main Street businesses are losing momentum, but planned and recurring services are still finding room to grow. Get the Full Story Complete the form to...

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