PYMNTS Study

62% of Businesses Make ERP Integration the Top AP Test
62% of Businesses Make ERP Integration the Top AP Test
September 09, 2026  |  Accounts Payable

For accounts payable software buyers, the quality of the connections now carries more weight than the size of the price tag. That shift runs through...

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Real-Time Payments Put Bank Infrastructure on the Clock
Real-Time Payments Put Bank Infrastructure on the Clock
September 08, 2026  |  Real-Time Payments

Real-time payments are giving banks another reason to confront technology they have spent years working around. The PYMNTS Intelligence report “From Adoption to Execution: How...

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Depleted Savings Weigh on Consumer Spending Outlook
Depleted Savings Weigh on Consumer Spending Outlook
September 08, 2026  |  Consumer Insights

Savings are becoming a dividing line in household finances, separating consumers who can absorb an expensive surprise from those pushed into financial difficulty by it....

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Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year
Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year
September 08, 2026  |  B2B Payments

Paying a bill may never rank among life’s great pleasures. Still, it shouldn’t feel like a test of patience every month. “The Service Commerce Performance...

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41% of Millennials Use ChatGPT for Product Discovery
41% of Millennials Use ChatGPT for Product Discovery
September 08, 2026  |  Artificial Intelligence

Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. The PYMNTS Intelligence report “The Millennial Shopping Map: How...

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Smallest Businesses Fall Behind as Main Street Goes Digital
Smallest Businesses Fall Behind as Main Street Goes Digital
September 07, 2026  |  SMBs

Labor Day finds Main Street approaching the fourth quarter with more ways to sell, get paid and source goods than it had four years ago....

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61% of Firms Put Payroll Benefits Next in the Embedded Finance Queue
61% of Firms Put Payroll Benefits Next in the Embedded Finance Queue
September 07, 2026  |  Payroll

Embedded finance appears to have crossed a revealing threshold: Companies are treating its growing pains as reasons to improve the technology rather than abandon it....

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Boomers Fueled Amazon and Walmart Summer Sales Crowds
Boomers Fueled Amazon and Walmart Summer Sales Crowds
September 07, 2026  |  Retail

The summer’s biggest retail sales events did more than create a larger shopping crowd. Their overlap also changed who showed up, how much they spent...

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CFO Caution Creates an Opening for Bolder Competitors
CFO Caution Creates an Opening for Bolder Competitors
September 04, 2026  |  CFO

Corporate America may have a capital allocation problem hiding inside its risk management discipline. The PYMNTS Intelligence report “The Cost of Caution: Why CFOs Put...

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