PYMNTS Study

Credit Unions Meet the Member Who Wants AI Now

Credit Unions Meet the Member Who Wants AI Now
Credit Unions Meet the Member Who Wants AI Now
May 27, 2026  |  Artificial Intelligence

“AI at the FI: Inside Credit Unions’ Demand-Execution Gap” examines how consumers, small businesses, credit unions and FinTechs are approaching the next wave of AI-powered...

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37% of Hourly Workers Already See AI on the Job
37% of Hourly Workers Already See AI on the Job
May 25, 2026  |  Artificial Intelligence

A growing share of hourly workers in the United States are encountering artificial intelligence on the job before they feel financially prepared for it. Get...

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57% of US Small Businesses Source Overseas as Payment Gaps Widen
57% of US Small Businesses Source Overseas as Payment Gaps Widen
May 21, 2026  |  SMBs

A collaboration between PYMNTS Intelligence and Mastercard, “The Cross-Border Opportunity: What Global Sourcing by US SMBs Means for Payment Providers” examines how U.S. small- to medium-sized...

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60% of Healthcare Firms Use AI for Chatbots
60% of Healthcare Firms Use AI for Chatbots
May 21, 2026  |  Healthcare

Healthcare’s artificial intelligence story is not about replacing doctors, nurses or administrators. Get the Full Story Complete the form to unlock this article and enjoy...

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Business Uncertainty Costs Middle Market Companies Up to 6% of Revenue
Business Uncertainty Costs Middle Market Companies Up to 6% of Revenue
May 20, 2026  |  Economy

Business uncertainty remained elevated in March, with 27% of payment executives reporting high uncertainty levels even as optimism about the next 12 months rose, according...

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Study Finds AI Adoption Rises as Consumers Stop Noticing It
Study Finds AI Adoption Rises as Consumers Stop Noticing It
May 20, 2026  |  Artificial Intelligence

The dominant framing surrounding artificial intelligence has been one of astonishment. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Banks Face New Gen Z Credit Test as BNPL Use Spreads
Banks Face New Gen Z Credit Test as BNPL Use Spreads
May 19, 2026  |  BNPL

Generation Z now holds the lowest average credit score of any generation, 676 according to FICO, down three points in one year. Get the Full...

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Embedded AI Is Losing the Trust Race to Dedicated Platforms
Embedded AI Is Losing the Trust Race to Dedicated Platforms
May 18, 2026  |  Artificial Intelligence

Consumer artificial intelligence adoption is broadening into daily routines, but the tools getting credit for being the most helpful are not the ones built into...

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