PYMNTS Study

Calling Out Sick Costs Labor Economy Workers More
Calling Out Sick Costs Labor Economy Workers More
August 28, 2026  |  Consumer Insights

A sick day may last 24 hours. The financial effects can stay much longer. For millions of workers, one missed shift can reduce the next...

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Discounts and Protection Could Shift How Digital Bank Customers Pay
Discounts and Protection Could Shift How Digital Bank Customers Pay
August 28, 2026  |  Payment Methods

Digital bank customers are not just more comfortable with new payment experiences. With the right incentives, they also appear more willing than other consumers to...

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Credit Unions Are Missing the Rewards Their Members Want Most
Credit Unions Are Missing the Rewards Their Members Want Most
August 27, 2026  |  Credit Unions

A credit union credit card can sit in a member’s wallet for years and still miss most of the action. When rewards enter the picture,...

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35% of Subprime Consumers Remain Outside the Card Market
35% of Subprime Consumers Remain Outside the Card Market
August 27, 2026  |  Credit Cards

More than 1 in 3 subprime consumers sit outside the card market, leaving lenders and merchants with room to build a more manageable entry point...

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57% of SMBs Now Sell Through Their Own Websites
57% of SMBs Now Sell Through Their Own Websites
August 24, 2026  |  SMBs

Small businesses increasingly see growth coming from the digital channels that extend their reach without requiring another storefront. The PYMNTS Intelligence report “Why Main Street’s...

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Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
August 24, 2026  |  Consumer Insights

A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay...

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Enterprise AI Finds Its Firmest Footing in Security and Treasury
Enterprise AI Finds Its Firmest Footing in Security and Treasury
August 20, 2026  |  Artificial Intelligence

For all the attention paid to enterprise artificial intelligence strategy, adoption is not spreading evenly across the organization. According to findings shared in the August...

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45% Rise in Mobile Price Checks Shows Changes in Store Shopping
45% Rise in Mobile Price Checks Shows Changes in Store Shopping
August 20, 2026  |  Consumer Insights

America’s phone-carrying shopper is becoming less of a bargain hunter and more of an in-aisle decision maker. That shift stands out in PYMNTS Intelligence’s 2026...

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BNPL Finds an Audience Among Super-Prime Shoppers
BNPL Finds an Audience Among Super-Prime Shoppers
August 20, 2026  |  BNPL

Consumers who spread their purchases across several buy now, pay later (BNPL) providers are also the ones most prepared to pay for something BNPL was...

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