Consumers under the most financial pressure aren’t abandoning the checkout. They’re choosing payment tools that can give them more control over it. That’s the central finding of “The New Checkout:...
Faster payments can feel like a victory lap until fraud reaches the finish line first. Businesses want money to move in seconds, but their defenses...
Financial services firms are finding their strongest artificial intelligence results in the parts of the business customers rarely see. The May installment of “The Enterprise...
The economy is beginning to inspire confidence again, but Americans are not convinced that confidence will arrive in their own wallets anytime soon. That disconnect...
Small businesses don’t appear to need more payment options as much as they need better control over when money leaves the business. That’s the central...
When it comes to retail shopping, consumers are largely using artificial intelligence as a shortcut through the growing complexity of eCommerce rather than as a...
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to...
Payment friction rarely arrives as one clearly identifiable expense. That’s probably why most executives think about payment friction as an inconvenience and not a hidden-in-plain-sight...