As consumers become more comfortable with generative artificial intelligence, they begin using it in places where trust carries greater weight. The PYMNTS Intelligence report “The...
For younger consumers, credit is increasingly a ladder: 21.7% of Gen Z consumers view credit products as tools for building a credit profile, 17.6 percentage...
Consumers are getting some inflation relief, at least in terms of the slowdown in price increases. They’re just not necessarily getting it on the bills...
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check...
For small businesses in the United States, the clearest growth opportunities increasingly sit beyond the storefront. “Why Main Street’s Digital Survivors Are Pulling Ahead: Four...
Digital assets may be winning consumers’ attention, but a 14-percentage-point gap shows they haven’t yet won the checkout. “From Asset to Everyday Money: Making Digital Currencies Spendable,” a...
Merchant-owned apps are becoming more important to retail growth at precisely the moment when the traditional customer journey is beginning to break apart. The PYMNTS...
Consumers under the most financial pressure aren’t abandoning the checkout. They’re choosing payment tools that can give them more control over it. That’s the central finding of “The New Checkout:...
Faster payments can feel like a victory lap until fraud reaches the finish line first. Businesses want money to move in seconds, but their defenses...