AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting...
For young subprime consumers, the clearest sign of financial pressure may show up not at the checkout counter, but at the doctor’s office. The PYMNTS...
On-demand pay was supposed to address a straightforward mismatch. Employees earn money every day, but traditional payroll systems release it every one or two weeks....
The best fraud prevention stops bad transactions and lets good ones move faster. But new findings in the June 2026 edition of The 2026 Certainty...
A weekly grocery run seems like the perfect opportunity to fill a shopping cart with everything else a household needs. New data suggests consumers increasingly...
Customer lifetime value has long been treated as an output metric, a way to judge whether a card portfolio performed well after the fact. Increasingly,...
Security controls are designed to stop bad payments, but new data suggested the strongest systems may be the ones customers barely notice. The PYMNTS Intelligence...
Payments are now part of the customer experience layer, the uptime layer and the revenue operations layer. That means they can no longer be managed...