Security controls are designed to stop bad payments, but new data suggested the strongest systems may be the ones customers barely notice. The PYMNTS Intelligence...
Payments are now part of the customer experience layer, the uptime layer and the revenue operations layer. That means they can no longer be managed...
Business clients don’t want to hear that the payment is “in process.” They want to know that the money was moved, the supplier was paid...
Digital revenue has turned identity verification from a back-office control into a front-door growth issue for financial services firms. The PYMNTS Intelligence report “When ‘Good...
Consumer spending has become less about confidence and more about financial capacity, and that shift is giving banks and payments providers a clearer map of...
Enterprise artificial intelligence promises nearly as many different business outcomes as there are businesses themselves. It comes as little surprise, then, that the AI race...
Buy now, pay later has moved well beyond its original role as an alternative payment method at checkout. It is shaping how retailers present products,...
If you run a credit union, you’ve already won the hard part. Sixty-one percent of your members consider you their primary financial institution, and 87%...
Payments used to be judged by whether they moved money quickly. Now they are judged by how well they make decisions before, during and after...