PYMNTS Study

Study Finds Credit Card Loyalty Is More Fragile Than It Looks
Study Finds Credit Card Loyalty Is More Fragile Than It Looks
September 14, 2026  |  Credit Cards

A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the...

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Late B2B Payments Tax 4.1% of Corporate Revenue
Late B2B Payments Tax 4.1% of Corporate Revenue
September 14, 2026  |  CFO

A well-prepared finance department typically implies a well-prepared business. And that’s supported by new PYMNTS Intelligence research in the June 2026 edition of the Growth Corporates Working Capital...

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FinTechs See 146 Million Reasons to Target Credit Unions
FinTechs See 146 Million Reasons to Target Credit Unions
September 11, 2026  |  Credit Unions

FinTechs once saw credit unions as a hard market to crack. Now the door is crowded, and many providers want a way inside. “FinTechs Want...

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49% of Firms Use Bank Account Data to Flag Fraud
49% of Firms Use Bank Account Data to Flag Fraud
September 11, 2026  |  Fraud Prevention

Businesses may be able to strengthen their fraud defenses by putting the bank connections they already have to fuller use. The PYMNTS Intelligence report “Payment...

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For Labor Economy Workers, Sick Days Quickly Become Spending Cuts
For Labor Economy Workers, Sick Days Quickly Become Spending Cuts
September 10, 2026  |  Consumer Insights

For roughly 60 million workers in the United States, getting sick is not only a health event. It can be an income event, and, soon...

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43% of Consumers See Digital Wallets in Their AI Shopping Future
43% of Consumers See Digital Wallets in Their AI Shopping Future
September 10, 2026  |  Consumer Insights

A full shopping cart looks promising until the shopper can’t find a way to pay. The merchant has done the hard work of winning their...

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AI Takes the First Step in Shopping While Consumers Keep the Buy Button
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
September 09, 2026  |  Artificial Intelligence

Consumers who followed artificial intelligence to a new retailer spent considerably more on AI-assisted purchases than the average AI retail researcher who made a purchase....

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Card Issuers Speed Upgrades as Fraud Threats Grow
Card Issuers Speed Upgrades as Fraud Threats Grow
September 09, 2026  |  Digital Payments

Card platform upgrade calendars are getting shorter. The next major deadline may arrive before issuers finish planning for the last one. Card issuers face pressure...

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Banks Turn Card Replacement Into a Single AI Workflow
Banks Turn Card Replacement Into a Single AI Workflow
September 09, 2026  |  Artificial Intelligence

Banks have spent the past several years asking whether artificial intelligence can make better decisions. The more important question is becoming whether their infrastructure can...

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