With an existential crisis in the balance, all eyes have been on mall reopenings this week and consumers’ reactions to them. So far, the jury...
Casinos in Mississippi and Louisiana are reopening this week, and visitors are traveling long distances and waiting in lines to enter the facilities, according to...
The pandemic has disrupted the lives of millions, yet not all areas of life have shut down. Consumers are engaging in many of the same activities as...
Georgia is the first state rolling out the gym mat to LA Fitness and other exercise facilities that were forced to close in March amid...
Wholesale change — the type that leads to seismic shifts, upending daily life across the way we travel, eat, live, work — always comes when...
Clean stores, check. Customer reopening communications that clearly state when and how business will be conducted, check. Now that reopening protocol has been established (despite...
In a letter to its customers, Apple outlined its approach to the reopening its retail locations. Apple Senior Vice President for Retail and People Deidre...
The COVID-19 pandemic has upended millions of consumers’ lives, be it through health complications, job loss, stay-at-home orders or a more general anxiety about what...