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Merchant InnovationCan Smart Carts Make Grocery Stores Smarter?
The shopping cart has been a part of the grocery store checkout experience for nearly 152 years. It’s first use is attributed...
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Unattended RetailAre Vending Machines Contextual Commerce’s Next Frontier?
Everyone has a vending machine experience go awry. The bill receptor that wouldn’t take the wrinkled dollar bill, the can of Coke...
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BlockchainWhy Walmart Says Blockchain Can Improve Food Safety
Origins are all the rage in modern life: origin stories, family origins via DNA and digital ancestry databases. Add to that Walmart’s...
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RetailCPG Accelerator Sees Growth In Delivery Services And Beverages
Consumer packaged goods (CPGs) entrepreneurs face many decisions as they grow their businesses. Distribution, packaging and funding can create challenges for those...
- Retail
Artificial Intelligence Seeks Real Shoppers
Why is everybody so secretive about AI (artificial intelligence)? Retail companies are making acquisitions in the space right and left, but most...
- Retail
Retail’s Inward Expansion
Potential solution #2,487 for retail’s current struggles: Instead of closing stores or moving into smaller stores, they can move other stores into...
- Retail
Rise Of The Human Billboards
The news that the Philadelphia 76ers will be the first-ever team in major U.S. sports to feature advertising on its players’ jerseys...
- Retail
Clothing Rental Extends Its Lease
Even with retail in its current tailspin, is there a possibility that brands that deal in “essential” items — such as clothing...
- Retail
Making Shopping About The Shoppers (Again)
Retail is always chasing the next big innovation. Will it be around mobile payments? Beacons? Omnichannel? Or what? According to a number...
- Retail
Retail Checkout Takes A Seat
Does the sight of cashiers on their feet indicate a more efficient retail business than one where employees are seated? A recent...
- Retail
Big Retail Problems, Small Format Solution?
As traditional retail continues to flail, brick-and-mortar chains are looking everywhere for a remedy. Sears is the most recent company to address...
- Retail
The Greatest Mobile Opportunity Might Be Email
As retailers scramble to implement “the next big thing” in connecting with consumers — mobile, social, anything that’s new — they might...
- Retail
The Reverse Aging Of Retail
Specialty retailers, by definition, cater to a niche consumer group. But when one finds itself in a struggling market — such as...
- Retail
Going To The Chapel Of Millennials
Millennials are getting married, and brands want an invite. Not to the wedding, per se, but to be involved in the myriad...
- Retail
The Not-So-Sweet Smell Of Brick-And-Mortar
With physical retail taking a hit in so many areas from eCommerce, some brick-and-mortar businesses might be ignoring a simple but very...
- Retail
Staples Gets Chatty With Messenger
With Staples recently announcing chat functionality with — and plans to build chatbots for — Messenger, is the retailer betting that the...
- Retail
Retailers Get Hit With The Chargeback Tab
Smaller-sized retailers may have been able to convince themselves that making the shift to EMV wasn’t the right financial move for them...
- Retail
Will On-Demand Delivery Soon Run Out Of Gas?
With some in the industry predicting that on-demand delivery is unsustainable for many retailers, companies might still be assuming that they can...
- Retail
Women Be Shopping
That’s the reductive meme, anyway. But the genuine power that female consumers wield in the retail space – through their savviness, digital...
- Retail
The Mobile Payment Adoption Plan Pivot
Try as they might (and they certainly are trying), the big three players in the mobile wallet space — Apple Pay, Android...
- Retail
A Travelogue For Self-Checkout
Retail’s journey to become more automated has been one of fits and starts. But there are a couple of related verticals that,...
- Retail
The Retail Good News Roundup
Aren’t we all a little worn down by all the bad news coming out of the retail space (particularly as it relates...
- Retail
Oculus Rift Jumps The Pre-Order Line
While retail brands in the tech space — such as Apple — have proven the value of early adopters in initiating widespread...
- Retail
Walmart Thinking Small When It Comes To Tech
Everybody in retail is looking for “the next big idea” in technology, but that doesn’t necessarily mean that it has to have...
- Retail
PulsePay Brings New Meaning To Impulse Buying
It was something of an adventure for the team behind PulsePay in designing their heart rate-based method of consumer authentication at the...
- Retail
The Dawn Of A Cashless Global Economy?
In the U.S., retail transactions paid for with credit or debit cards (physical or digital) are becoming the norm over those paid...
- Retail
Sports Retail That Doesn’t Run In Circles
Recent bankruptcies and store closures in the retail sporting goods space have given rise to a number of gloomy theories about the...
- Retail
The (Potential) Retail Payments Future Of Facebook Messenger
It’s been nearly a month since Facebook announced a slew of new services surrounding its Messenger app, but the commerce industry has...
- Retail
The Mystery Of The Vanishing Retail Staff
Why employees of major retail chains are disappearing in large numbers isn’t the mystery — that’s the result of low sales, thanks...
- Retail
eCommerce Vs. Zombie (Computers)
Zombies are so prevalent in popular culture, it was only a matter of time before the genre reached eCommerce. And it has...
- Retail
Can Jet.com Soar Without Logistics Fuel?
If an eCommerce company hopes to compete with Amazon, isn’t low-cost (or free) delivery just about everything? Jet.com appears to think not...
- Retail
Commercials Find A Home Away From Home
Retail advertising might be fighting a losing battle against technology that increasingly allows consumers to avoid commercials … but a recent study...
- Retail
How Alexa Found Her Voice
Amazon’s path to creating the Echo was not an easy one, as a recent story explains in detail. But from a troubled...
- Retail
eBay Is Sold On Its Sellers
With so many factors in play — including delivery, ease of payment and customer service — what is the most valuable aspect...
- Retail
The ‘A’ And ‘B’ Sides Of Record Store Day
Record Store Day — an annual celebration designed to bring business to independent record stores — just had its ninth anniversary, riding...
- Internet of Things
The IoT Goes Shopping
There are a lot of “things” in the “Internet of Things,” many of them focused on the home. But, as Joe Jensen,...
- Retail
Brick-And-Mortar Vs. Brand Names
Online commerce has made it a heck of a lot harder than it once was for brick-and-mortar retailers to compete on pricing...
- Retail
30 Seconds To Sales
If this paragraph was a mobile video advertisement, the brand responsible for it would have already used up a significant amount of...
- eCommerce
Magento CEO On The ‘Other’ Omnichannel
Omnichannel isn’t only about helping merchants cross the digital/physical chasm, says Magento CEO Mark Lavelle. The need to integrate across all of...
- Podcasts
Retail Goes Remote
Vending machines: You put in your couple of bucks, you get a bag of pretzels; end of customer/brand transaction — right? Not...
- Podcasts
Subscriptions Get SaaS-y
Subscriptions have come a long way from book-of-the-month clubs and magazines. Today, they are the hottest payments model to hit the retail...
- Retail
Take Your Wallet Out To The Ball Game
Any consumer with plans to attend a Major League Baseball game this season accordingly expects that some cost will be incurred. But...
- Retail
The Fashion Retail Tug Of War
Where is fashion headed? Offline to online or online to offline? In this edition of the O2O Tracker, we look at how...
- Retail
Social Commerce Plays The Long Game
There’s no money in social commerce, according to a recent study. Turns out that wasn’t news to retailers. Why, then, do so...
- Retail
Could Retail Job Growth Actually Save Companies Money?
With the latest U.S. employment statistics showing an increase in retail jobs, it could be reasonably presumed that some companies in the...
- Retail
The DIY Approach To Retail Data Security
Retailers are busy. Can they be expected to take a hands-on approach to every security threat that emerges in the industry? Possibly...
- Retail
Soda Wars Summer
Coke and Pepsi have unveiled their competing marketing campaigns for summer 2016. Will the brands’ efforts gain traction among millennials, who have...
- Retail
Retail Brands Rethink GOP Convention Support
The Republican National Convention: 50,000 in-person attendees, tens of millions more watching at home, four days of wall-to-wall coverage on TV and...
- Retail
The Business Of Unsubscribing
How can the average consumer keep track of all the subscription services of which she’s a member but no longer wants to...
- Retail
Square Takes On Stripe
Square’s announcement yesterday that it would begin to process transactions for online merchants raised one big question: Why? Doing it put it...
