Restaurants have changed in the last 15 months, and so have consumers. What people are looking for from their restaurant experience has been shaped by...
It’s official: drive-thrus are having their moment. First Pizza Hut announced it would be adding “Hut Lane” mobile order-ahead service to 1,500 locations, then drive-thru...
Everyone’s talking about it. Like, everyone. Can mobile order-ahead (MOA) apps — trusty food sources that put the frying “pan” in “pandemic” so we could eat...
To weather the last year, amid mass closures of restaurant dine-in spaces and widespread contagion concerns, restaurants have had to lean heavily on digital tools...
Continuing its New York City expansion, Taco Bell is opening a new location in Times Square that will feature digital ordering and a separate area...
The events of the last 13 months have presented the restaurant industry with unprecedented challenges, forcing them to reconsider everything from digital technologies to supply...
Q4 was a difficult quarter in a difficult year for quick-service restaurants (QSRs), as the pandemic raged on, temperatures grew colder and diners returned to...
The typical Hollywood portrayal of the fast-food drive-thru experience includes an unintelligible conversation with a clerk, made worse by a lousy speaker system and an...