IBM has introduced a new service that will help enterprises integrate generative artificial intelligence (AI) copilots into their organizations. Offered by IBM Consulting, the new IBM Copilot Runway will assist...
Virtual assistants have become a hot topic, with Bank of America recently revealing that its virtual financial assistant, Erica, is now engaging with clients 2...
In the rapidly evolving landscape of conversational artificial intelligence (AI), companies are vying to deliver solutions that can effectively bridge the gap between human and...
The payments industry has been a latecomer to the financial technology revolution. Many companies still use legacy accounts receivable (AR) processes marked by an overwhelming...
Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge....
The chair of the Senate Subcommittee on Competition Policy, Antitrust, and Consumer Rights has called on Amazon and Google’s Alphabet to extend more information about...
Google Assistant is aiming to help users in even more ways thanks to new features the company debuted at CES 2020 throughout this past week....
Even just five years ago, Prophix President and Chief Operating Officer Alok Ajmera said talk of using virtual assistants in the workplace seemed more like...
Consumers today want more from customer service than a long wait time and broad answers when getting through to a human agent by phone. To...