Sections
voice recognition
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3.7Kcall center commerceCall Centers Get Smarter — Thanks To AI
Call centers are experiencing increasingly greater volumes, with more than 55 billion agent-assisted calls being handled each year in the U.S. alone....
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2.7KGoogleGoogle Offline Voice Recognition App Debuts On Pixel
Google’s new voice recognition app, which works entirely offline, is now available to anyone with a Pixel. “Our new all-neural, on-device Gboard speech...
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5.4KEcosystemsTantalum CEO Talks What’s Working (And What’s Not) In The Connected Automotive Ecosystem
One might have to squint, but they can certainly see it coming — for real (not just hype) in some press release,...
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3.8KAmazon InnovationsAmazon Patent Enables Alexa To Detect Illness Via Voice
Amazon is trying to make Alexa, its voice-activated personal assistant, act as a doctor or nurse, detecting illness by a change in...
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3.5KPartnerships / AcquisitionsFlipkart Buys Voice AI Startup Liv.ai
Flipkart, the Indian eCommerce player being acquired by Walmart, has acquired Liv.ai, the Bengaluru startup working on speech recognition platforms using artificial...
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3.1KNewsFive At Five: Amazon Opens Alexa Voice To iOS
Welcome to Five at Five, your late look at the payments and commerce news of the day. Coverage includes Amazon opening up...
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4.3KGoogleGoogle Wants To Bring Voice Tech To Doctors
Google is hiring staff to work on an early-stage research project called Medical Digital Assist, which will use voice recognition to help...
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4.7KVoice ActivationSensory CEO On How Voice Recognition Is Growing Up
The ideal goes something like this: Consumers at any location — a friend’s house, a car — could speak into a voice...
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6.5KMatchmakersSoundHound GM: The Future Of Voice May Not Go By ‘Google’ Or ‘Alexa’
Twenty years ago, if the radio played a song you liked, you had to put your ear to the speaker and hope...
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4.8KBankingHSBC Gives Corporate Customers Access To Face ID
Banking and financial services provider HSBC has started enabling its corporate customers to access mobile banking using a facial scan. According to a report...
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3.7KGoogleThe Big News Out Of I/O
So, what did we learn this week at Google I/O? As Alphabet kicked off its annual developer conference in Mountain View, California,...
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5.9KInvestmentsSoundHound Raises $100M In A New Round Of Funding
SoundHound, a voice-enabled artificial intelligence (AI) and conversational intelligence technologies company, announced news on Thursday (May 3) that it has raised $100 million...
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3.8KVoice ActivationVoice: A Growing Piece Of The Omnicommerce Pie
If a customer wants some red Nike running shoes in size 11, he can use his web browser or phone to navigate...
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4.9KVoice ActivationMercedes Develops In-Car Alexa Competitor
Amazon isn’t the only one with a voice-activated assistant. Daimler is rolling out its own with its new Mercedes A-Class, unveiled late...
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5.8KVoice ActivationSay Hello To Alexa On Android
Amazon continues its mobile journey – as TechCrunch reported, the company has added voice integration to Alexa for the Android app. The...
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5.6KB2B PaymentsCFOs, Treasurers Across Asia Eager To Add Biometrics To Payments
Corporate treasurers and chief financial officers (CFOs) across Asia are eager to adopt biometric authentication technologies, according to new research from East...
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6.0KAmazon TechnologyAnalysts Say Alexa Will Boost Commerce Sales By $10B
Amazon’s revenue should get a boost thanks to its Alexa voice-activated devices. That’s according to RBC Capital Markets, which, according to CNBC,...
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7.0KVISAVisa Survey Shows Consumers Prefer Biometrics Over Passwords
Visa, the payments company, found in a new survey that consumers in America are interested in biometrics technology because of its convenience....
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7.0KSecurity & FraudGiving Voice Recognition A Security Boost
Biometric authentication technology like voice recognition has become a security staple, but with fraudsters designing schemes to beat them, biometrics too may...
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6.1KAmazonAlexa Can Recognize Multiple Voices
Amazon’s Alexa now offers voice recognition that can tell the difference between family members’ voices. Users can set up voice recognition using...
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8.6KMobile Payments3D Secure 2.0’s Six Pillars
Like Web 2.0, Mobile 2.0, and Vegetables 2.0 (And, yes, that’s a thing. Have you ever had fried brussels sprouts?), 3D-Secure 2.0...
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5.4KGoogleGoogle Tracker: Doing Gooooooood
While America was busy watching the solar eclipse (hopefully with the appropriate protective eyewear), Google rolled out its new Android OS and...
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10.6KVoice ActivationThe Past, Present And Future Of Voice Banking
It’s been a little over a year since our Digital Banking Tracker heralded the “Dawn of Banking Voice Technology.” Now it’s more...
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5.0KB2B PaymentsAlexa Authentication A Natural Fit For SME Banking
The way FinTech adoption goes, it’s usually the consumers who first jump onto a new technology, and corporate users typically follow later....
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2.8KBiometricsBarclays To Accept Voice In Lieu Of Password When Doing Telephone Banking
With banks looking for new ways to enable customers to provide secure transactions, they are increasingly turning to voice recognition, with Barclays announcing a...
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Amazon
Amazon’s Alexa Now Has 1,400+ Skills
Amazon launched the Alexa Skills Kit, Alexa Voice Service and the Alexa Fund in June of last year, and as something of an...
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Mobile Commerce
Netherlands Bank Drops PIN Password For Voice
One bank in the Netherlands is about to get a little more chatty. ING Netherlands announced this week that it has implemented...
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1.5KMastercardFighting Digital Attacks, MasterCard Style
MasterCard Thursday (Oct. 2) announced the launch of SafetyNet, which it said was a preemptive security system “to identify potential attacks before...
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2.5KInnovation
Smile! MasterCard Toys With Mobile Facial Recognition For Payments
MasterCard is labeling “successful” a biometrics payments trial (facial plus voice) where more than 14,000 transactions were confirmed in a closed iOS...
