Velera is expanding its ATM network at thousands of Speedway locations around the country. The payments credit union service organization announced Tuesday (Dec. 2) that it would add 2,500 ATMs at Speedway stores, bringing the total number of its Co-op ATMs to 37,000. “Our Co-op ATM Network —...
Credit unions trying to attract younger members now face a generation that expects personalized digital tools and is willing to walk away when it does not get them. The “Digital-First Retention Playbook: Winning Gen Z Loyalty at Credit Unions” report lays out a portrait of...
Credit unions BECU and SAFE plan to combine, creating the fourth largest credit union by asset size in the United States. The proposed merger was unanimously approved by the boards of directors of both credit unions but remains subject to regulatory approvals and a vote...
Credit unions are discovering that the youngest generation in their membership base is not simply digital-first. They are digital-fluid, moving between screens and branches with ease, and they expect financial partners to keep up. That shift is producing a new set of pressures for an...
Consumers have grown used to managing nearly every aspect of their financial lives on their phones, but convenience alone is no longer enough. Many now expect digital banking to help them understand and improve their financial health. For credit unions, that expectation means balancing the...
The 2020s have been a decade of unlikely partnerships. FinTechs that once vied for deals with national banks are now joining forces with credit unions, the community-rooted cooperatives once viewed as too small or too slow to drive digital innovation. According to PYMNTS Intelligence’s “Credit...
Velera has launched its next-generation system designed to protect credit unions and their members from fraud. The new Risk Mitigation Ecosystem features a cloud-based, multilayered approach and is designed to combat new and emerging threats, including consumer-engaged (or first-party) fraud and scams, the credit union...
Branch closures may dominate the headlines, but for many credit union (CU) members, the in-person experience is still non-negotiable. PYMNTS Intelligence and Velera found in a recent Credit Union Tracker that more than half of CU members — consumers and small to medium-sized businesses (SMBs)...
Watch more: At The Edge: DaLand CUSO and Metallicus, Jon Ungerland and John Ainsworth When it comes to digital assets, credit unions (CUs) and regional banks are entering an “act now” moment. The point isn’t to turn community institutions into crypto startups. It’s to make...