Associated Credit Union (ACU) has picked PSCU to provide credit card processing services and support. PSCU, a credit union services organization (CUSO), announced the partnership with the Georgia-based financial institution (FI) in a news release Thursday (June 29). “With 20 branches and more than $2.1...
Many credit unions (CUs) have resolved to follow rather than lead in digital innovation. Nearly two-thirds adopt a cautious wait-and-see approach even as more members want innovative experiences and their competitors gain an advantage. PYMNTS’ latest study finds that 28% of CU members are willing...
While crypto may have lost its shiny-object appeal, many still believe digital assets hold utility. In the face of ongoing regulatory scrutiny and volatile market swings, the crypto landscape has shown surprising resiliency coming out of a disastrous 2022. “We’re definitely seeing more interest and more activity,” when...
Consumers now have more options for getting loans, making deposits and transacting across digital channels. And they also have higher expectations based on the type of digital experiences they receive from their preferred brands, including travel, fitness, payment and social media. Their expectations are no...
Credit unions are meeting the needs of members, especially younger ones, by leveraging technology and an array of modern tools. These efforts have been strikingly successful so far, with a survey finding that 77% of Americans who use CUs to handle their primary financial needs...
July 2023 will mark the second time in six years that a new real-time payments rail will go live in the United States. And with it comes a lot of uncertainty about whether the Federal Reserve will move as “fast” in adapting these rails to...
With only 4% of Gen Zers being current CU members and nearly 80% turning to social media for financial advice, PSCU’s Scott Young explains that now is the time for credit unions to play the role of influencer in providing younger generations with much-needed financial...
Young consumers are feeling the pinch. According to recent PYMNTS data, 73% of millennials live paycheck to paycheck — the highest rate among all generations, with Generation Z close behind at 66%. Beset by a bleak economic picture, consumers are looking to their financial institutions...
Innovating is often easier said than done. But in today’s digital age, where a seamless and convenient experience across various touchpoints has become table stakes, particularly within financial services, prioritizing innovation has never been more mission-critical to long-term success. So, what’s holding financial institutions like...
