When retailers run afoul of their customers’ sensitivities on social media, what’s the best way to go about things? Should brands admit fault and apologize right off the bat, or should they walk away from their Twitter accounts to take a few deep breaths while...
Last week cybersecurity firm FireEye not only fell short of investor expectations when their earnings were released, but the company also laid part of the blame for its disappointing results on the fact China is now playing nice, therefore causing “a reduction in the threat...
SAP hybris has released the results of new research that finds not only are B2B buyers going online, they’re doing so across platforms. This evolution of omnichannel procurement means suppliers are challenged to handle data flowing in from multiple channels, global partners and, of course,...
Logistics have rarely stolen the spotlight. Consumers and businesses want the things they purchased to be on the shelf or in an online store and arrive when they need it, regardless of how it gets to where it’s going. But venture capitalists know that logistics...
With an eye on flexibility in a post-EMV world, Datacap has introduced a new way to enable payments across environments as diverse as cash registers, vending machines, and mPOS- all powered by the cloud.
English theologian and historian Thomas Fuller once (roughly) said “it is always darkest before the dawn.” It is a saying we imagine has been on the minds of the nation’s retailers as they contemplate both the latest physical retail figures out from RetailNext and the...
What do consumers see when they’re standing in front of a shelf or a product display? Retailers would hope that shoppers’ gazes are drawn to high-margin items and promotional discounts, but everything from supply chain issues, overworked in-store employees and plain consumer preference can get...
Consumer outrage has come early this holiday season, all stirred up by the innocuous design of a paper beverage container provided by Starbucks (and, of course, the Internet). That it’s much ado about nothing is a perspective not considered by many involved in the so-called...
Some retailers are making a big show of the fact they won’t be open on Thanksgiving, or going “all in” on Black Friday. Is it genuine altruism, or is it simply an opportunistic means of generating more business throughout the holiday season by associating themselves...
