eCommerce

eCommerce
eCommerce Giants Make Headway Crafting Services Across Merchant Marketplaces
February 21, 2024

For eCommerce giants — Walmart, Amazon and Shopify are among the most visible examples — the continued surge in online shopping has given momentum to efforts to craft merchant marketplaces. Earnings reports from these companies show that more merchants are taking advantage of fulfillment services...

eCommerce
Half of Online Shoppers Demand Easy Checkout Experiences
February 21, 2024

As merchants look to attract eCommerce customers, offering a simple, convenient checkout journey can be key to shopper acquisition and loyalty. By the Numbers For the study “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” PYMNTS Intelligence surveyed more than 3,500...

eCommerce
Cart.com Launches Order Management Software for Merchants
February 21, 2024

Cart.com now offers its order management software solution as a standalone product. The Constellation Order Management System (OMS) allows merchants to unify orders and inventory across multiple channels, the company said in a Wednesday (Feb. 21) press release. It was previously available only as part of Cart.com’s unified commerce...

eCommerce
Census Data and Earnings Season Continue to Underscore eCommerce’s 4Q Bounce 
February 20, 2024

The eCommerce bounce — at least for the fourth quarter — has been considerable. And as measured as a percentage of overall retail sales — after plateauing through the last few years — eCommerce is gaining some ground again. As measured through Census Bureau data...

eCommerce
Shein Takes on Amazon With Shoppable Livestream Collection Launch
February 20, 2024

As Shein aims to seize a greater share of consumers’ retail spending by capturing their digital attention, the fast-fashion giant is tapping shoppable livestreams to drive sales in a more immersive way. The company announced Tuesday (Feb. 20) that it will launch its spring and...

eCommerce
AfterShip Unveils Real-Time Order Tracking via Apple Wallet
February 20, 2024

Online commerce customer experience platform AfterShip has enabled Apple Wallet Order Tracking to allow users to receive delivery updates in real time through Apple Wallet. The new feature is now available to AfterShip’s merchant customers, AfterShip said in a Tuesday (Feb. 20) news release. AfterShip tracks...

eCommerce
Klarna Expands ‘Sign-in With Klarna’ for Faster Online Checkout
February 15, 2024

Swedish FinTech Klarna is expanding its “Sign-in With Klarna” offering to 22 new countries, including the U.S. The service, originally launched in the company’s home country, lets shoppers fast-track online purchases and get personalized offers from merchants, Klarna said in a Wednesday (Feb. 14) news release. “Apple and Google’s...

eCommerce
Merchants Returns Create Consumer Bargain-Shopping Opportunity
February 15, 2024

As eCommerce players grapple with effort-intensive, costly returns, startup buyWander sees the opportunity to both solve this headache for retailers and meet consumers’ demand for lower-cost goods. In an interview with PYMNTS, Jordan Allen, CEO of the retail returns marketplace, which launched a week ago,...

eCommerce
Mexico’s Antitrust Regulator Says eCommerce Market Needs ‘Corrective Measures’
February 13, 2024

Mexico’s antitrust regulator Cofece has reportedly recommended that the government order Amazon and Mercado Libre to take “corrective measures” to ensure competition in the eCommerce market. These measures would include giving service providers greater transparency and separating streaming services from marketplace membership, and doing so within six months, Reuters reported Tuesday (Feb....