When it comes to omnichannel execution, the rich keep getting richer. The Q2 2016 OmniReadi Index™ takes a closer look at “omnichannel readiness” — “omnireadi” for short — and, as it turns out, there’s an enormous gap between the merchants who are the most and...
The connected car is a certain part of the future — if it isn’t one already. What still seems up in the air are self-driving cars. Will they have a place on the roads alongside human drivers? And if so, will consumers really buy their...
Apple is walking the tightrope between wanting to know more about its users’ mobile habits without violating their privacy. The company is using a new technology called “differential privacy” to gain insights about exactly what users are doing on their Apple iPhone and iPad devices...
Drop a smartphone today and it’s a legitimate nightmare – screens crack, cases get scuffed up and the entire device itself might just kick the bucket. It was a different story for Nokia’s line of near-indestructible mobile phones in the ’90s and early 2000s, though Nokia...
Brick-and-mortar retailers will try just about anything to get shoppers to come into and stay in their stores for as long as possible, even if it means putting them in a car that can do zero to 60 mph without burning an ounce of gas....
It wasn’t too long ago that both Staples and Office Depot looked to be trapped in a death spiral. With no merger in their futures and plenty of uncertainty, each definitively separate retailer looks to be embarking on new chapters, and Office Depot is making...
Staples and Office Depot saw months of hard work go up in smoke when their long-expected merger was denied by regulators and both brands had to take long, hard looks in the mirror before deciding how to proceed. For Staples, the answer wasn’t to sulk around...
“You can’t teach an old dog new tricks” isn’t a mantra that’s thrown around much in the innovation-obsessed world of retail, but when it comes to brands that thrive off a sense of old-world luxuriousness, determining what and how much of it to change can...
“If you can’t beat them, join them.” That’s been a law of the natural retail world for as long as head-to-head competition has been the means by which one brand sinks and another brand swims. However, at the rate retail startups are not just launching...