In an effort to fill worker shortage gaps, more than 75% of restaurants are already using automation to streamline their operations. In the “B2B and Digital Payments Tracker®,” PYMNTS explores how they are using everything from robots in restaurants to AI voice assistants at the...
As consumers increasingly purchase ready-to-eat meals where once they would have ordered food for takeout, Panera Bread is taking an “if you can’t beat ‘em, join ‘em” approach, leveraging the strength of its restaurant brand to drive packaged food sales. In an emailed announcement, the...
As labor-crunched restaurants seek to get more productivity out of their workforce, one tech startup is offering a remote work solution, even as diners demand just the opposite — more face-to-face service. In an interview with PYMNTS, Will Clem, co-founder of Bite Ninja, which offers...
New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to close permanently, the restaurant industry is again in crisis. Now, food service providers are under pressure from a troubled economic...
Restaurants looking to build an audience with millennial consumers may want to start by taking another look at their social media presence, according to PYMNTS data. By the Numbers The latest edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining: Word of Mouth in the...
Restaurants looking to win the spending of young customers now, securing loyalty for years or even decades to come, may find that they can woo Gen Z diners with special offers, deals and events. By the Numbers In the latest edition of PYMNTS’ exclusive Connected...
As virtual restaurant companies tap influencers’ wide audiences to generate hype in the absence of physical touchpoints, blockbuster YouTuber MrBeast (162 million subscribers) appears to be turning away from the ghost kitchen space toward other food categories. Over the weekend, a Twitter user pointed out...
From viewing parties to themed brunches to open mic nights, eateries’ special events can help them reach up to half of all restaurant customers. By the Numbers This month’s edition of PYMNTS’ exclusive Connected Dining report, “Connected Dining: Word of Mouth in the Digital Age,”...
As restaurants look to stay relevant in the ever-evolving social media landscape, their efforts are paying off, with PYMNTS data revealing that many restaurant customers are turning to these platforms to find their new favorite eateries. By the Numbers The latest edition of PYMNTS’ exclusive...
