Last week, Grubhub announced its new loyalty program, a rewards aggregator called “Perks.” Grubhub offers deals from participating restaurants like Taco Bell and Red Lobster, plus integration with existing loyalty programs on a dedicated in-app tab. “Restaurants have always used free food as a...
An unsatisfying restaurant ordering experience can turn long-term customers into last-time patrons. So how can restaurants know which tech and services will deliver the strongest return on investment (ROI) for customer retention? In the inaugural Order To Eat Tracker, Christopher Thomas-Moore, vice president of global...
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos and any other type of fare, consumers have a wide range of digital channels to place orders for delivery or for eating in-restaurant....