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Five Restaurant Technology Trends to Watch in 2022
December 31, 2021

Restaurants had a big year in 2021. The early months of the year marked the most advanced stages of the industry’s digital shift, as tech-enabled off-premises channels advanced rapidly while many consumers were still observing social distancing practices. Get the Full Story Complete the form...

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Today in Restaurant and Grocery Tech: Major Restaurants Celebrate Strong Sales; UK Sees Grocery Shortages
December 29, 2021

Today in restaurant and grocery tech news, large restaurant brands enjoy their 2021 success, while United Kingdom grocery shoppers suffer the impact of new border controls. Plus, convenience stores reckon with the rise of ultrafast delivery. Get the Full Story Complete the form to unlock...

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For Large Restaurant Brands, 2021 Was Better Than Normal  
December 29, 2021

2021 was a good year for major restaurant chains, not only in contrast to the devastating year before, but also by pre-pandemic standards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

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Today in Restaurant and Grocery Tech: Restaurants and Grocers Rethink Aggregator Relationships
December 28, 2021

Today in restaurant and grocery tech news, restaurants and grocers seize control back from aggregators. Plus, U.K. grocers leverage rewards programs to build deeper relationships with their customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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2021: The Year Restaurants Took Control of Their Relationships With Aggregators
December 28, 2021

In 2021, many restaurants were able to take their relationship with aggregators into their own hands. Unlike the previous year, when the mad dash to get online and make foods easily available for off-premises channels forced many establishments to accept inopportune, often unsustainable deals with...

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Today in Restaurant and Grocery Tech: Whole Foods Fee Drives Away Customers; Self-Checkout Takes Hold
December 27, 2021

Today in restaurant and grocery tech news, Whole Foods’ new delivery fee proves too much for online grocery customers, while ultrafast grocery delivery services leverage digital technologies to make the economics work in their favor. Plus, brick-and-mortar grocers benefit from self-service innovation. Get the Full...

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Around the World, Restaurants Leverage On-Premises Payment Digitization to Improve CX
December 27, 2021

Across continents, major restaurant brands and small independents alike are increasingly leveraging digital technologies to improve the in-restaurant payment experience, driving customer retention by improving the purchasing experience. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

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Growing Appetite for Unique Food Gifts a Game Changer for Restaurants This Holiday Season
December 24, 2021

With the advent, as it were, of new eCommerce marketplaces and technologies, America’s independent restaurants can reach more customers than ever this gifting season. But with that opportunity comes more competition than ever, as makers of the best chocolate-chip cookies in town, for example, find...

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Today in Restaurant and Grocery Tech: Restaurants Face Down Omicron; Delivery Hero Scales Back in...
December 22, 2021

Today in restaurant and grocery tech news, restaurants address consumers’ rising contagion concerns with new safety measures and digital innovations, while Delivery Hero rolls back its German business. Plus, grocery shoppers seek out buy now, pay later options. Get the Full Story Complete the form...