ResTech

ResTech
Chipotle Follows in Uber’s Footsteps With Omnichannel Innovation
December 06, 2021

With its recent digital initiatives, it seems that Chipotle is setting itself up to be the Uber of food commerce. Where Uber began as a ride-hailing app and expanded its business to include an expansive suite of mobility-related services, so too is Chipotle growing its...

ResTech
Jack in the Box Acquisition Shows Value, Power of Drive-Thrus
December 06, 2021

Jack in the Box is going all in on drive-thrus. The San Diego, California-based quick service restaurant (QSR) chain, which has over 2,200 restaurants across the United States and Guam, announced Monday (Dec. 6) that it is acquiring Taco Bell competitor Del Taco, highlighting in...

ResTech
Today in Restaurant and Grocery Tech: Ghost Kitchens Face New Scrutiny; Instacart Prepares to Launch...
December 03, 2021

Today in restaurant and grocery tech news, insiders report that Instacart is gearing up to launch a 15-minute delivery service, while existing ultrafast grocery delivery service Jokr speaks with PYMNTS’ Karen Webster about the strategies driving its U.S. expansion. Plus, Shake Shack gets ready to...

ResTech
Ghost Kitchen Boom May Be Built on a Shaky Foundation, Reports Show
December 03, 2021

Those who approached the rapid expansion of the ghost kitchen with some skepticism may be feeling vindicated this week, as Reef Technology, one of the major players in the space, comes under scrutiny from regulators. Get the Full Story Complete the form to unlock this...

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Deep Dive: Why Aggregators Are Both a Saving Grace and a Sacrifice for QSRs
December 03, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

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Quick-Service Restaurants Aim to Bring the ‘Quick’ Back to the Drive-Thru
December 02, 2021

With the need for speed superseding other considerations for many restaurant customers, brands are making compromises to boost their throughput. At Morgan Stanley’s Global Consumer and Retail Conference on Wednesday (Dec. 1), Jose Cil, CEO of Burger King parent company Restaurant Brands International, announced that...

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Taco Bell on Harnessing Digital Ordering Innovation to Keep Customer Relationships Strong
December 02, 2021

Partnering with aggregators is a double-edged sword for quick-service restaurants (QSRs). It increases exposure and order volumes, yet puts the customer relationship at risk. In the latest Order To Eat Tracker, Taco Bell’s Zipporah Allen discusses how the chain is tapping loyalty programs and digital...

ResTech
Robotics-Powered Stellar Pizza Plans LA Restaurant
December 01, 2021

Robotics-powered mobile pizzeria Stellar Pizza is planning to launch a physical food truck location in Los Angeles that will be operated by robots, according to multiple reports. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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Today in Restaurant and Grocery Tech: Grubhub Offers Bitcoin Rewards; Taco Bell Talks Loyalty
December 01, 2021

Today in restaurant and grocery tech news, Grubhub partners with bitcoin rewards company Lolli, and restaurants prepare for a difficult winter. Plus, Zipporah Allen, chief digital officer of Taco Bell, speaks with PYMNTS about how restaurants can leverage their digital platforms to build customer relationships...