As digital ordering has cemented its role in the years since 2020 as a key, permanent part of the restaurant industry, brands are being challenged to rethink their menus to meet the needs of the connected consumer. In an interview with PYMNTS following the release...
Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Consumers may soon be in for a digitized dining experience, as a taste of the automation already redefining shipping and retail could...
Restaurant technology platform Olo has begun offering card-present processing through its Olo Pay service. The company announced the launch in a news release Thursday (July 13), part of a larger rollout of new product enhancements. Olo says its card-present payment processing offering is available now when diners order...
As restaurants weigh consumers’ desire for customizable options with their demand for quick, easy meals, Chipotle has found that the build-it-yourself model that has fueled its success does not work for all types of foods. Chipotle-financed chain Pizzeria Locale shuttered its five locations and shut down the business Monday...
As quick-service restaurants (QSRs) look to capture more of consumers’ meal occasions, McDonald’s Indonesia is making a play for the lucrative wedding market with its new package deal. The restaurant’s social channels in Indonesia recently announced the launch of the “Wedding Mekdi” package, selling 100...
Middle-tier restaurants have found a new way to emulate the trappings of fine dining — adding stools for handbags — but as higher-end restaurants strain under the pressure of inflation, it is unclear whether this trend of sacrificing valuable dining room space to customers’ handbags...
With the United States population getting older, restaurants are challenged not only to continue to innovate their digital technologies but also to maintain the quality of the in-restaurant experience. The U.S. Census Bureau found in June that the median age across the country is on the rise, growing 2.4...
As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home. Most recently, quick-service restaurant (QSR) giant Domino’s announced a couple weeks ago the launch of Domino’s Pinpoint Delivery,...
The restaurant sector is transforming rapidly. Once laggards when it came to modernization, restaurants had to adopt digital tools and online sales channels overnight to survive the pandemic. Technology is now a critical part of the restaurant experience, and its importance continues to grow. Restaurants...