As students return to college and university campuses for their fall semesters, PYMNTS research reveals that today’s young consumers demand more options than just traditional dining halls and convenience stores. For instance, today’s students are significantly more likely than older consumers to expand the option...
Restaurant team management platform 7shifts has added a Tip Payouts feature. This feature allows operators to instantly send tips directly to employees’ personal debit accounts, the company said in a Thursday (Aug. 24) press release. Instant access to tips can enhance the employee experience and help restaurants tackle the...
As delivery robots expand their reach in cities and on college campuses, some are making their negative sentiments about the technology known, reportedly going so far as to vandalize or steal from these machines. Automated delivery is becoming increasingly common. Earlier this month, Uber-backed firm Serve...
Fast-casual restaurant Cava may still be a relatively small chain compared to industry giants, but with its investments into the digital space, the brand is looking to take on the largest players in the sector. On a call accompanying its first second quarter FY2023 earnings...
Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders at airports across the country in favor of mobile ordering options, Bloomberg News reported Monday (Aug. 14). The system will...
Fast-food chain White Castle is set to expand the use of artificial intelligence (AI)-powered ordering. The restaurant had already been offering that capability at some of its locations through a partnership with AI company SoundHound, but it has agreed to expand the tech to more...
Toast is looking to move beyond its roots as a restaurant point-of-sale (POS) provider. The company debuted Toast Catering & Events, a new tool integrated with its POS to help restaurants manage catering orders and plan events, according to a Wednesday (Aug. 2) press release....
Technology has become table stakes for the restaurant industry. The ongoing digitization of the consumer landscape has reached the hospitality sector, and thoughtful applications are revolutionizing the ways restaurants can attract customers and build loyalty. “Hospitality truly transcends the four walls of a restaurant,” Chandler Stroud,...
As robotics catch on throughout the restaurant industry, consumers are worried about losing the personal experience they look for in a restaurant. By the Numbers PYMNTS’ exclusive report, “Connected Dining: The Robot Will Take Your Order Now,” drew from a survey of nearly 2,000 U.S....
