Third-party restaurant delivery aggregators fed a nation for the pandemic years, but with COVID in the rearview and inflation the greatest danger to consumers, the convenience of having pricey salads appear at the front door is losing some of its luster. We explored the changing...
Wix says a new integration with Square will help restaurants streamline their ordering. The extended integration, announced Thursday (April 20), is designed to help eateries increase their revenue at a time when inflation anxiety is keeping consumers away from restaurants. According to a news release,...
As restaurant technology companies look to offer end-to-end unified solutions, Olo is getting partners involved. The software-as-a-service (SaaS) company announced Tuesday (April 11) the launch of its Olo Connect program, a partner ecosystem that offers restaurant customers access to features from other tech providers such...
In its effort to drive pickup orders, Domino’s is making curbside easier with in-car purchasing. The quick-service restaurant (QSR) giant, which has nearly 20,000 locations across more than 90 countries, announced Monday (April 10) an integration with Apple CarPlay to power in-vehicle ordering, enabling consumers...
With remote work declining, food businesses are seizing the chance to reclaim offices’ meal spending. By the Numbers While most digital activities are becoming more popular, work from home (WFH) is the rare exception. Research from the latest edition of PYMNTS’ ConnectedEconomy™ series, “ConnectedEconomy™ Monthly...
With catering irreversibly changed, digital platforms want to be part of the new normal. Restaurant technology platform Olo announced a partnership Tuesday (April 4) with catering delivery firm DeliverThat to enable its customers to offer catering options. A news release noted that the delivery firm...
As more consumers use voice assistants, restaurants are driving loyalty with frictionless ordering. The Context For restaurants, any ordering and payment channel that removes friction from the experience can be key to increasing sales and customer loyalty. As such, voice transactions, where consumers can place...
Restaurants are doing everything they can to attract digital customers. Their investments are paying off. The Context In recent years, eateries have been working hard to make their offerings more digitally accessible, expanding pickup and delivery access. Quick-service restaurant (QSR) giant McDonald’s, for its part,...
Taking a tip from digital, restaurants are personalizing the in-person payment experience with diner data. Take, for instance, Panera Bread, which is leveraging Amazon One pay-by-palm capabilities to identify loyalty members at the point of purchase. The fast-casual brand announced Wednesday (March 22) that it is rolling...
