As new technologies take over the restaurant industry, Remy Robotics is launching an autonomous ghost kitchen that leverages this efficiency to enter the burgeoning “fast-fine” dining category. The company recently launched its Better Days fast-fine virtual brand in the U.S., starting in New York City....
Warner Bros. Discovery is becoming the latest company to open a themed restaurant to deepen consumers’ connection with their brands, bringing a “Friends”-themed coffeeshop to Boston. The first Central Perk Coffeehouse opened in the city Tuesday (Nov. 14), inspired by the shop of the same...
As restaurants look to target their marketing and drive customer frequency, major brands are leveraging in-store QR codes to tie all transactions, including in-store purchases, to users’ digital profiles. For instance, quick-service restaurant (QSR) giant Restaurant Brands International (RBI), which owns Burger King and Popeyes,...
As restaurants look to reach tourists and travelers, PYMNTS Intelligence revealed that digital platforms can help them influence high-income diners. By the Numbers The latest installment of the PYMNTS Intelligence Connected Dining series, “Tracking the Impact of Digital Tools on Food Tourism and Travel Preferences,”...
This month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps sees double ties and lots of shifts. Papa John’s Pizza and Chipotle make an appearance, Wendy’s and Dunkin’ take a tumble but Wingstop and Burger King are making upward moves. Here’s how the ranking...
Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours and proven to be a high-margin channel, contributing to improved profitability. According to analyst Peter Saleh from BTIG, Shake Shack...
The food service sector is transforming rapidly, and surviving in such a changing environment requires agile retail strategies. In the last two years, due to high inflation, restaurants have been forced to raise menu prices and cut staff and services while facing an increasingly demanding...
Toast debuted a mobile app that lets restaurateurs manage their eateries on the go. Toast Now is part of a larger product rollout by the restaurant technology company that includes upgrades to its point-of-sale (POS) system, according to a Wednesday (Nov. 1) press release. “Toast...
Yum Brands is going all-in on data in its ongoing efforts to have “100% of sales powered by digital,” gearing up to combine insights across all its brands. On a third-quarter earnings call Wednesday (Nov. 1), executives from the quick-service restaurant (QSR) giant, the parent...